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Windsor Park Manor Ratings & Violations

Windsor Park Manor Broken wheelchairs are a serious problem in nursing homes nationwide when residents are unable to properly move about their facility. Malfunctioning equipment and damaged devices could lead to the increased potential for falls, injury or harm. Unfortunately, the Carol Stream elder abuse attorneys at Rosenfeld Injury Lawyers LLC have represented many residents who suffered unnecessary injury or mistreatment by their caregivers.

Every nursing home resident deserves the best level of quality skilled nursing care and hygiene assistance in a safe environment. This includes mechanical lifts, wheelchairs, specialty beds, shower chairs, canes, walkers, oxygen concentrators and defibrillators. Malfunctioning devices and broken medical equipment can be prevented if the nursing facility takes appropriate measures to ensure their maintenance department routinely checks all devices and equipment on-site. Unfortunately, inadequate maintenance of the facility’s equipment can negatively impact the well-being and lives of residents.

Windsor Park Manor

Windsor Park Manor is a 48-certified bed Medicaid/Medicare-participating non-profit continuing care retirement community providing services to residents of Carol Stream and DuPage County. The facility is located at:

110 Windsor Park Drive
Carol Stream, Illinois 60188
(630) 510-5200

In addition to offering skilled nursing and assisted-living, they offer physical, occupational and speech therapies.

Carol Stream Nursing Home Resident Safety Concerns

Both the government and the state of Illinois routinely update their nursing home databases to reflect the most recent opened investigations, filed complaints, safety concerns and health violations at facilities nationwide. The updated information is then posted online on numerous sites including through their comparative analysis star rating summary service tool. Many families use this information to make a decision of where to place a spouse, parent or grandparent, who requires a high level of hygiene assistance and nursing care.

Currently, Windsor Park Manor maintains an overall three out of five available star rating compared with other facilities throughout the US. This includes three out of five stars for both health concerns and quality measures. However, our Carol Stream nursing home neglect attorneys have located numerous safety concerns involving this facility. Two of those concerns include:

  • Failure to Reasonably Accommodate the Preferences and Requirements of Every Resident

    In a summary statement of deficiencies dated 01/14/2016, a notation was made by a state investigator during an annual licensure and certification survey concerning the facility's failure to "provide a properly fitted wheelchair for [2 residents at the facility] reviewed for ADLs (Activities of Daily Living).” The failure by the nursing staff and employees at Windsor Park Manor was first noted on a 01/11/2016 initial tour of the facility occurring between 10:00 AM and 11:00 AM with the facility’s Assistant Director of Nursing.”

    During an initial tour, a resident “was observed seated in a wheelchair in her bedroom [...and with her husband] present during this observation. The wheelchair was too tight and small for [the resident who] was not able to maneuver her hips/buttocks because there was no space between the side panel of the wheelchair and [the resident’s] lower back and pelvic area.”

    A second observation was made during the lunch meal on the same day 01/11/2016 when a different resident “was seated in his wheelchair [… that] was too tight and there was no space between [the resident] pelvic/lower abdominal area on the side of the wheelchair. Part of [the resident’s] abdominal fold was hanging over the armrest of the wheelchair.”

  • Failure to Maintain Accurate Medication Records and Properly Label/Mark Drugs and Other Similar Products in Accordance with Professional Standards

    In a summary statement of deficiencies dated 01/14/2016, the state investigator noted the facility’s failure “to ensure that access to medications by keys to the medication treatment room was limited to authorized personnel only.” The investigator also noted the facility’s failure “to dispose discontinued and expired medications to the pharmaceutical agency for safe disposal.”

    The failure was first noted upon an environmental tour with the facility’s Housekeeping Director and Facility Management Director between at 10:30 AM and 11:30 AM on 01/13/2016.” At that time, the Facility Management Director had key access to the medication treatment room [that had medications] used for wound treatments.” The state investigator noted that “there were multiple medications that were easy access and were not placed in a locked cart or locked compartment inside his treatment room.”

    The state investigator conducted an interview with the facility’s Director of Nursing who stated that “there are medications for wound treatments and are not medications [...and] anyway, maintenance does not enter into this room because they were not supposed to [… adding] that the room in question was in use as storage for medication treatments since the past few months.”

    The Facility Management Director stated that the Maintenance Department “have always had key access to the treatment room [...and] that the treatment room was labeled Nursing Supply Room and [they were] not aware the medications were kept in this room.”

Carol Stream Illinois Nursing Home Abuse Lawyers

If your disabled or elderly loved one has suffered injury, harm, abuse or mistreatment while residing in any Illinois nursing facility including Windsor Park Manor, Rosenfeld Injury Lawyers LLC can provide immediate legal assistance. Our reputable DuPage County elder abuse lawyers have years of experience in negotiating personal injury claims for compensation and litigating wrongful death lawsuits in Illinois courtrooms.

To successfully resolve your case for financial compensation, we encourage you to contact our Carol Stream Illinois nursing home abuse law firm today by calling (888) 424-5757 to schedule a free case evaluation. We accept all personal injury compensation claims on contingency to avoid the need of paying an upfront fee.

Disclaimer: The above inspection findings are take from public sources including the State Department of Health and from Medicare inspection conducted at the facility at least every fifteen months. Rosenfeld Injury Lawyers LLC cannot confirm that the content on this site is the most recent information related to the facilities mentions.

The inspection findings published are not complete. You may find the most up to date information here: or

The deficiencies/citations listed on this page may have been corrected or substantially corrected after the date of the inspection and date of publishing this material. This page is a legal advertisement and a resource of information for visitors. This material is not endorsed by the facility noted or by any governmental agency. Rosenfeld Injury Lawyers LLC does not have any affiliation with the facility.

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