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West Suburban Nursing and Rehab Center Ratings & Violations

West Suburban Nursing and Rehab CenterBy law, nursing facilities are required to provide the highest level of care by following established procedures and protocols to ensure the resident’s highest well-being is maintained. Unfortunately, many nursing facilities fail to provide sufficient guidance and supervision of their Registered Nurses, Licensed Practical Nurses, and Certified Nursing Assistants. Sadly, the Bloomingdale elder abuse attorneys at Rosenfeld Injury Lawyers LLC have handled many cases where residents have suffered needlessly due to the negligent or reckless actions of their caregivers.

West Suburban Nursing and Rehab Center

West Suburban Nursing and Rehabilitation Center is a 259-certified bed Medicare/Medicaid-participating for-profit nursing facility providing services to residents of Bloomingdale and DuPage County, Illinois. The facility is located at:

311 Edgewater Dr.
Bloomingdale, IL 60108
(630) 894-7400

In addition to providing individualized care, West Suburban Nursing and Rehabilitation Center offers other services that include advanced short-term rehabilitation, long-term care, in-house dialysis, dementia/Alzheimer’s care, orthopedic care, cardiac care, neuromuscular & neurological stroke care, pulmonary care, and wound care.

Bloomingdale Nursing Home Resident Safety Concerns

To ensure the public remains fully aware of the level of care nursing homes provide, the federal government and the state of Illinois routinely update their nursing home database system. The updated information includes the complete history of health violations, safety concerns, filed complaints and opened investigations that can be located on numerous websites including

Currently, West Suburban Nursing and Rehab Center maintains an overall two out of five available star rating in the national Medicare star rating summary system. This includes two out of five stars for quality measures, staffing issues, and health inspections. Our DuPage County nursing home neglect attorneys have found numerous deficiencies and safety concerns involving this facility that include:

  • Failure to Notify a Resident’s Physician of a Change in Their Condition Including a Decline in Their Health or Injury

    In a summary statement of deficiencies dated 07/13/2016, a notation was made during an annual licensure and certification survey by a state investigator concerning the facility's failure to "notify the physician of a delay in treatment and a failure to follow the physician orders that were not implemented timely or at all.” The deficient practice by the nursing staff at West Suburban Nursing and Rehab Center affected one resident at the facility “reviewed for skin alteration in urinary tract infections (UTI)” who required “extensive assistance for personal hygiene and dressing.”

    The failure was first noted at 12:50 PM on 07/11/2016 when the resident “was observed in bed rubbing her right hand against the rails and [scratching] her body [while stating,] ‘I have had painful urination and have been scratching my entire body for weeks’.” During the observation, the resident stated that “she has asked the nursing staff to see her doctor [...and stated] the staff did not respond until after she called 911 on 07/10/2016.”

    During the observation, it was noted that the resident “has skin alterations (scratches with tiny blisters) all over her body and she stated some of the skin alterations occurred because she repeatedly scratched her body.” The resident also stated that “due to the itchy skin; she has had difficulty sleeping at night for several weeks [...and] the cream ordered by the doctor is not working as she has not got any relief from the itching.” Newly discovered abrasions were found on the resident’s skin at approximately 9:30 AM on 07/12/2016 appearing on “her right knee and also dried blood blisters on her right fifth toe.” The resident “did not know how she got both skin alterations.”

    The state investigator interviewed the facility’s Treatment Nurse at 1:35 PM that same day who stated: “the last time she treated the redness of [the resident’s] buttocks was 06/06/2016 [6 days earlier] while the wound doctor was making rounds.” The treatment nurse stated that “she has not been able to revisit [the resident] since that time” and “was not aware of the new skin alterations on [the resident’s] right knee and right fifth toe.”

    As a part of the investigation, the investigator reviewed the resident’s June 2016 Physician Order Sheet (POS) showing in order that was dated on 06/22/2016 “to collect urinalysis and culture/sensitivity.” However, a “review of laboratory results dated 06/28/2016 show the urine sample was not collected until 06/24/2016 (two days after the order was written).” The investigator noted that there “was no documentation in [the resident’s] electronic record as to why there was a delay in the urine collection.” The results of the test showed that “these findings are suggestive of contamination; recollection of the specimen is highly recommended if still indicated.”

    The facility’s 07/10/2016 Nursing Notes revealed that the resident “called 911 and paramedics came to take [the resident] to the emergency room around 8:45/8:50 AM.”

Bloomingdale Illinois Nursing Home Abuse Lawyers

If you suspect your loved one has suffered injury, harm, abuse or mistreatment while residing in any Illinois nursing facility including West Suburban Nursing and Rehabilitation Center, Rosenfeld Injury Lawyers LLC can help. Our team of dedicated Illinois nursing home abuse attorneys can handle your entire case for compensation to ensure your family receives the recompense they deserve.

Contact our DuPage County elder abuse law firm today by calling (888) 424-5757 to schedule a free, no-obligation case consultation. No upfront fees are required because we accept all nursing home abuse and neglect cases through contingency fee arrangements.

Disclaimer: The above inspection findings are take from public sources including the State Department of Health and from Medicare inspection conducted at the facility at least every fifteen months. Rosenfeld Injury Lawyers LLC cannot confirm that the content on this site is the most recent information related to the facilities mentions.

The inspection findings published are not complete. You may find the most up to date information here: or

The deficiencies/citations listed on this page may have been corrected or substantially corrected after the date of the inspection and date of publishing this material. This page is a legal advertisement and a resource of information for visitors. This material is not endorsed by the facility noted or by any governmental agency. Rosenfeld Injury Lawyers LLC does not have any affiliation with the facility.

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