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Symphony of Crestwood Ratings & Violations

Symphony of CrestwoodSymphony of Crestwood is a nursing home located facility located in Cook County, Illinois at:

Symphony of Crestwood
14255 South Cicero Avenue
Crestwood, IL 60804

This living facility is capable of providing 303 bed spaces for the elderly citizens of Illinois as well as for patients in need of rehabilitation or rest. According to state nursing home records, patients admitted to the facilities are brought in due to the following conditions:

  • Alzheimer Disease
  • Circulatory System
  • Developmental Disability
  • Endocrine/Metabolic
  • Nervous System
  • Mental Illness
  • Neoplasms
  • Respiratory System
  • Skin Disorders
  • Musculo-Skeletal Disorders

Recorded Findings of Neglect and Patient Abuse

at Symphony of Crestwood

A nursing home survey carried out by private health inspection firms and the State Department of Health, discovered poor patient care, inadequate patient transportation and poor pain assessment which can be construed as patient negligence. The nursing home lawyers of Rosenfeld Injury Lawyers LLC reviewed the findings of ProPublica—a private health survey firm—and discovered the following:

  • Failure to safely transfer residents: “On 11/29/11 review of R18’s chart documents a change of condition after 11/10/11 which includes a [MEDICAL CONDITION] hip and femur. On 11/30/11 R18 was asked about the incident of 11/10/11 and stated “They (facility staff) were trying to turn me on my leg. Normally I have my prostheses on my amputated leg. I told E27 (CNA) I wasn’t comfortable about it but she told me it was okay because she had her foot against mine. As soon as I was turned I heard a cracking sound and felt pain. They put me back on the bed and got the nurse. I went to the hospital and had to have surgery. My thigh and hip were broken .” When asked how she gets out of bed now R18 stated, “They slide me on a draw sheet into the chair.” On 11/30/11 at 3:50pm, E28 CNA (Certified Nursing Assistant) stated during an interview, “I heard the crack, we put her back on the bed.” When asked does staff transfer R18 from bed to chair E28 stated, “we pull her with a sheet. I never saw her (R18) use the board. She did not have her [MEDICAL CONDITION] on her amputated leg.” Prior on 11/30/11 at 11:40am E29, (Physical Therapy Director) stated, “She R18 should have been wearing her [MEDICAL CONDITION] when getting out of bed into the chair. I recommended 11/17/11 for her to transfer with the mechanical lift.”
  • Failure to assess and treat pain: “On 11/28/11 at around 10:40 a.m., during the initial tour with E13 LPN (Licensed Practical Nurse) R26 was observed in the room in bed. R26 complained of generalized pain to the body and abdominal pain on a scale of 1 to 10 rating 10 and not being able to have any stool since admission to the facility. E13 (LPN) supervisor stated the nurse in charge of R26 will be notified. Another observation at 11:00 am on 11/28/11, R32 was in the room calling for help.R32 stated “I am in pain.” pointing to her stomach area. E13 (LPN) supervisor stated (R32) was in pain because (R32) has, [MEDICAL CONDITION].-Difficile. At 12 :05p.m on 11/28/11, R26 was still complaining of pain,R26 stated the nurse as being told but no one gave (R26) any medicine to relieve the pain. On 11/28/11 at 1:05 p.m. Z1 and Z2 ( R26 Daughters) visiting at this time stated in part that R26 has been complaining of constipation and generalized pain since 11/26/11 and the nurses has been saying that R26 was constipated but no stool softener has been given to R26 with pain reliever.”
  • Failure to notify a physician of a resident’s head injury : “On 2-10-10 at 10:05pm, R1 was found on the floor bathroom of room [ROOM NUMBER]. Review of the incident report indicated that R1 stated that she leaned forward from the wheel-chair to pick up a piece of paper on the floor and fell. The incident report describes R1 with injuries which included “bump over right eye and complaints of pain to the right shoulder.” R1 was transferred to the local trauma hospital on 2-10-10 at 11:25pm. On 2-11-10 at 2:45am, the hospital informed the facility that R1 would be returning to the facility, stating that ” X-Rays were negative, and to continue same medications.” At 5:30am, R1 is described as “blood sugar 46 , skin still clammy , pulse weak ,color appears pale, responsiveness sluggish , large emesis x 2 of undigested food . ” The 5:30am nurses note further states that “supervisor aware, Doctor made aware, received orders to send resident back to the hospital, ambulance notified, will arrive in 30 minutes.” The next nurses note entry is at 7:45am, stating “ambulance into transport resident.” Evidence indicates that the facility contacted the Emergency Medical Services at 7:19am. Evidence indicated that the doctor ( Z1 ) was paged at 5:30am and returned the page at 7:00am Evidence indicated that Z1 was not notified of R1 elevated blood pressure , once returned from the hospital with a status [DIAGNOSES REDACTED].”
  • Failure to provide care to prevent bedsores from forming: “R4 was not among the list of residents currently with pressure ulcer on 11/28/2011. On 11/29/2011 between 10:30am and 1pm, R4 was positioned in a geriatric chair. R4 received no incontinent care nor was repositioned while in the chair. On 11/29/2011 at 3:48pm, the nurse surveyor with E8 (nurse) examined R4 for any current pressure ulcer. R4 had a dressing that was off at the time of the observation. R4 was incontinent of urine and the incontinent brief was wet. E8 stated the area on R4’s left buttock was closed and there was the presence of four different pressure areas on the right buttock. These were areas not previous identified and no treatment exist. E8 reported as a part of her nursing duties, doing wound treatments.”
  • Failure to provide adequate supervision for residents at high risk for falls: “R15 had a fall incident dated 7/19/2011 at 1:30pm. The investigation included six staff interviews, which resulted in no witnesses to the fall. The investigation indicated R15 was wearing socks without any shoes. Resident is unable to say why he fell. He tries to get in bed by self. The intervention put in place was for staff to apply shoes or non-slip socks for safe transfer. On 11/29/2011 at 10:30am, R15 was wheeling himself while positioned in a wheel chair passed the fourth floor nurse’s station. At 10:25am, R15 while in the wheelchair positioned himself at the nurse’s station. At 11:54am R15 left the nurse’s station and entered the dining room for lunch. R15 was observed wearing regular white socks and no chair alarm was in place. R15’s care plan dated 10/11/2011 had an intervention which included but not limited to: chair alarm, apply shoes if resident removes apply nonskid socks.”

Crestwood, IL Nursing Home Attorneys

Rosenfeld Injury Lawyers LLC is home to some of the finest nursing home attorneys who have successfully handled cases of patient negligence on the part of nursing facility staffs for families in Illinois. Our experienced attorneys have handled lawsuits covering the following situations:

  • Bed Sores / Pressure Pores
  • Dropped Patients
  • Fractures
  • Physical Abuse
  • Patient Wandering
  • Repeated Falls
  • Medication Errors
  • Wrongful Death

Has your loved one been a Victim? Why not Talk to a Legal Counselor Today

Do you have any un-resolved grievances on the level of healthcare received by your loved one in The Symphony of Crestwood Health Center? Why not speak to one of our experienced nursing home attorneys today by clicking on the chat button or calling our client lines (888) 424-5757. At Rosenfeld, we believe in the right of everyone to be treated with respect. Take the first step today by calling our numbers to seek legal guidance for your loved one.

Disclaimer: The above inspection findings are take from public sources including the State Department of Health and from Medicare inspection conducted at the facility at least every fifteen months. Rosenfeld Injury Lawyers LLC cannot confirm that the content on this site is the most recent information related to the facilities mentions.

The inspection findings published are not complete. You may find the most up to date information here: or

The deficiencies/citations listed on this page may have been corrected or substantially corrected after the date of the inspection and date of publishing this material. This page is a legal advertisement and a resource of information for visitors. This material is not endorsed by the facility noted or by any governmental agency. Rosenfeld Injury Lawyers LLC does not have any affiliation with the facility.

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