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Symphony Evanston Healthcare Ratings & Violations

Symphony Evanston HealthcareNursing home abuse and neglect often causes residents serious injuries and, at times, unexpected wrongful death. Abuse against the elderly exists in numerous forms that may not visibly evident by physical, clear and obvious signs. Nearly all victims of abuse in a nursing facility are vulnerable and frail. In fact, the Evanston nursing home abuse attorneys at Rosenfeld Injury Lawyers LLC have represented many nursing home residents who have suffered physical, emotional and mental harm caused by the facility’s staff members, visitors and other residents.

Our law firm is dedicated to serving as an advocate for victims of nursing home abuse in facilities all across Illinois. We post the most up-to-date data on resident safety concerns in Illinois healthcare centers and nursing homes. Many families use this information to make a very informed decision on where and where not to place their loved one in need of hygiene and health care provided by skilled professionals.

Symphony Evanston Healthcare

Symphony Evanston Healthcare is a 15-bed long-term skilled nursing, post-acute rehabilitation center that provides medical and hygiene care to residents in Evanston and Cook County, Illinois. The facility is located at:

820 Foster St.
Evanston, IL 60201
(847) 492-7700

Before November 2014, Symphony of Evanston facility was known as Mather Pavilion. However, the health care center is now part of Symphony Post Acute Network that offer specialty programs that include:

  • Cardiac rehabilitation
  • Orthopedic rehabilitation
  • Wound care
  • Transitional rehabilitation care

Nursing Facility Residents Safety Concern

Each year, the federal government releases their star rating assessment of nursing facilities, assisted-living homes and health care centers nationwide, and posts the information on Currently, Symphony Evanston Healthcare maintains an overall five out of five star rating (much above average), which includes four out of five stars for quality measures and five out of five stars for on-site health inspections.

However, the Evanston nursing home neglect attorneys at Rosenfeld Injury Lawyers LLC have found numerous complaints and notations filed against Symphony Evanston Healthcare. These include one complaint involving verbal abuse at the facility and one failure to provide residents quality level of care. Three complaints involve:

  • Failure to Follow Resident Abuse Policies:

In a summary statement of deficiencies dated 06/12/2014 during an annual licensure and certification survey, it was noted that the facility “failed to follow their abuse policies for two residents [who were] reviewed for abuse. This failure resulted in the facility not interviewing all of the witnesses and not sending a final investigative report to state agency within five days.” This is in response to a 5-29-14 incident when a daughter of a resident reported to the admissions manager that the resident’s roommate “made racial comments out loud while in their room. Both residents were separated; [and the resident allegedly making the racial slurs] was moved to another room.”

While the residents involved were interviewed and “determined that the abuse could not be substantiated”, the medical professional on duty “stated she did not interview [the resident’s] daughter or investigate the allegation to see if there were any witnesses present.”

  • Failure to Provide Residents a Living Environment Free of Accidents and Hazards:

In a summary statement of deficiencies dated 6/13/02, it was noted that the facility “failed to maintain the building free of accident hazards.” This is in response to an annual licensure and certification survey or an observation was noted that “Hazardous compounds are not kept locked or attended in areas that house confused residents.”

Evanston Nursing Home Abuse Attorneys

If you, or a loved one, have suffered abuse at the hands of medical staff or other residents at any Illinois nursing facility, including Symphony Evanston Healthcare, Rosenfeld Injury Lawyers LLC can help. Our legal team of experienced Evanston nursing home abuse attorneys can take immediate action to stop the neglect and mistreatment now.

We invite you to call our office now at (888) 424-5757 or contact us through our online chat rooms to schedule your free, initial, no-obligation consultation. Our skilled attorneys will evaluate your claim and provide numerous legal solutions to stop the abuse now. We accept abuse, neglect and mistreatment cases on a contingency fee basis. This means we will start working on your case immediately with no requirement of an upfront payment.

Disclaimer: The above inspection findings are take from public sources including the State Department of Health and from Medicare inspection conducted at the facility at least every fifteen months. Rosenfeld Injury Lawyers LLC cannot confirm that the content on this site is the most recent information related to the facilities mentions.

The inspection findings published are not complete. You may find the most up to date information here: or

The deficiencies/citations listed on this page may have been corrected or substantially corrected after the date of the inspection and date of publishing this material. This page is a legal advertisement and a resource of information for visitors. This material is not endorsed by the facility noted or by any governmental agency. Rosenfeld Injury Lawyers LLC does not have any affiliation with the facility.

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