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Symphony at Orchard Valley Ratings & Violations

Symphony at Orchard’’ ValleyThe medical team at every nursing home in Illinois is required by law to notify the physician immediately of any change in the resident’s condition to ensure they receive the highest level of care. Unfortunately, many nursing facilities failed to follow established procedures and protocols in notifying the resident’s doctor, often to the detriment of their health. Sadly, the Aurora elder abuse attorneys at Rosenfeld Injury Lawyers LLC have represented many residents whose health was compromised due to the negligent actions of their caregivers.

Symphony at Orchard Valley

Symphony at Orchard Valley is a 203-certified bed for-profit Medicare/Medicaid-approved nursing facility providing services to residents of Aurora and Kane County/DuPage County, Illinois. The Center is located at:

2330 West Galena Blvd.
Aurora, IL
(630) 896-4686

In addition to providing skilled nursing care, Symphony at Orchard Valley also offers rehabilitation programs and expertise programs to care for joint replacements/orthopedic surgery, respiratory diseases, cardiac procedures/health conditions, brain injury/stroke rehabilitation, physical, respiratory, occupational and speech therapies, complex wound care and Alzheimer’s/dementia care.

Aurora Nursing Home Resident Safety Concerns

The federal government and Illinois routinely update their nursing home database system to reflect the complete history of all facilities throughout the United States. This information includes all opened investigations, filed complaints, safety concerns and health violations of facilities nationwide with results posted on numerous websites including

Currently, Symphony of Orchard Valley maintains an overall three out of five available star rating in the Medicare national star rating comparative analysis system. This includes five out of five stars for quality measures and two out of five stars for health inspections. Our Aurora Illinois nursing home neglect attorneys have found numerous deficiencies and safety concerns involving this facility that include:

  • Failure to Notify the Resident’s Physician of Any Change in Their Condition Including a Decline in Their Health or Injury

    In a summary statement of deficiencies dated 03/24/2016, a notation was made by a state investigator during an annual licensure and certification survey concerning the facility's failure to "follow their physician notification policy for one resident with a change in condition. The physician was notified five days after a change in condition.” The failure by the nursing staff at Symphony at Orchard Valley affected one resident diagnosed with major depression, aphasia, heart disease, Alzheimer’s/dementia and a history of falling.

    On the morning of 03/23/2016, the resident was observed “sitting in her high-back wheelchair.” A Certified Nursing Assistant (CNA) providing care toileted the resident “via a mechanical lift device.” At that time, the resident “did not verbalize anything.” The CNA stated that the resident “has been declining and no longer talks but will laugh on occasion.”

    The state investigator reviewed the resident’s 02/01/2016 Nursing Progress Note that states that the resident is “unable to stay aroused, lethargic, poor appetite, drooling, abnormal blood sugar monitoring, general decline, weight loss.” The nursing staff documented that there is a change in the resident’s condition “and faxed the medical doctor office with a current list of weight showing constant weight loss for a few months for review, awaiting return call/new orders.”

    While the 02/04/2016 Nurses Progress Note states that there was a “productive conversation with the Power of Attorney (POA) regarding resident’s change in condition and weight loss” it was noted that “the physician did not respond until five days later.” The investigator interviewed the facility’s Director of Nursing on the morning of 03/24/2016 who stated that “she documented the note on 02/04/2016 because the family approached her about a follow up with the physician regarding [the resident’s] change in condition [… but] did not know what happened with the notification to the doctor.”

  • Failure to Provide Every Resident an Environment Free of Accident Hazards

    In a summary statement of deficiencies dated 10/22/2015, a state surveyor made a notation during an annual licensure and certification survey concerning the facility's failure to "perform safe transfer and [a failure] to place a resident in visible view of the staff when up in the chair.” The failure by the nursing staff involved a severely cognitively impaired resident with a diagnosis that included “falls, restraints, dementia with behaviors, and anxiety.”

    The state investigator noted that while physical restraints for use on the resident, the resident’s “Physical Restraint Care Plan did not show any interventions for use of the enclosed device other than to release the restraint during activities, meals and as needed.” In addition, an observation was made of the resident at 3:30 PM on 10/20/2015 when the resident “was sitting on the floor between the beds with her feet tangled in the straps of an ambulation device.

    A Registered Nurse was called into the room to assist by the Certified Nursing Assistant who had “applied a gait belt to [the resident].” The Certified Nursing Assistant stated that he “may have forgotten to secure the enclosed ambulation device when he left the room.”

Aurora Illinois Nursing Home Abuse Lawyers

If your loved one has suffered injury or harm caused by neglect, abuse or mistreatment while at any nursing facility in Illinois, including Symphony at Orchard Valley, Rosenfeld Injury Lawyers LLC can provide immediate legal intervention. Our Aurora nursing home abuse attorneys can ensure your family receives the financial recompense they deserve for your loved one’s damages.

Contact our Kane County/DuPage County elder abuse law firm today by calling (888) 424-5757 to schedule a free, no-obligation case evaluation. No upfront fees are required.

Disclaimer: The above inspection findings are take from public sources including the State Department of Health and from Medicare inspection conducted at the facility at least every fifteen months. Rosenfeld Injury Lawyers LLC cannot confirm that the content on this site is the most recent information related to the facilities mentions.

The inspection findings published are not complete. You may find the most up to date information here: or

The deficiencies/citations listed on this page may have been corrected or substantially corrected after the date of the inspection and date of publishing this material. This page is a legal advertisement and a resource of information for visitors. This material is not endorsed by the facility noted or by any governmental agency. Rosenfeld Injury Lawyers LLC does not have any affiliation with the facility.

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