Many nursing facilities put profits ahead of resident concerns, needs, and requirements and do not ensure that appropriate levels of staff members are working at all times. In addition to not answering call lights, a lack of proper supervision creates a dangerous environment for some residents who have the ability to elope or wander away from the facility undetected. Sadly, the Davenport elder abuse attorneys at Rosenfeld Injury Lawyers LLC have represented many family members whose loved one has been injured or killed due to the negligent actions of the staff.
Failing to answer call lights places the health and well-being of the resident in immediate danger. Many residents require assistance to and from the bed to use the toileting facilities, move their way into the dining area or participate in ADL (activities of daily living) in a group environment. When the staff neglects to meet their needs, the quality of life of the resident can be greatly diminished.
St. Mary’s Healthcare and Rehabilitation Center
St. Mary’s Healthcare and Rehabilitation Center is a 90-certified bed for-profit Medicaid/Medicare-participating facility providing nursing services to residents of Davenport/Scott County and Rock Island County, Illinois. The facility is located at:
800 East Rusholme Street
Davenport, Iowa 52803
In addition to skilled nursing care, St. Mary’s Healthcare and Rehabilitation Center also provides pain management, IV therapy, physical, occupational and speech therapies along with wound care.
Davenport Nursing Home Resident Safety Concerns
On an annual basis, federal and state nursing home regulatory agencies routinely update their databases to reflect the most current filed complaints, opened investigations, safety concerns and health violations of every facility throughout the United States. The updated information is then published on various national and state websites including Medicare.gov.
Currently, St. Mary’s Healthcare and Rehabilitation Center maintains an overall one out of five available star rating compared with other facilities nationwide. This includes three out of five stars for quality measures and staff issues and one out of five stars for health concerns. Our Davenport nursing home neglect attorneys have found numerous complaints and safety concerns involving this facility that include:
- Failure to Provide an Adequate Nursing Staff to Ensure That Every Resident Maximizes Their Well-Being
In a summary statement of deficiencies dated 07/23/2015, a complaint investigation against the facility was opened for its failure to "ensure sufficient staff was available to answer resident call lights promptly (no longer than 15 minutes). The deficient practice by the nursing staff at St. Mary’s Healthcare and Rehabilitation Center Affected Five Residents at the Facility.”
The failure was first noted 9:25 AM on 07/21/2015 during an observation that revealed “the call light was on for [a resident]. The Certified Nursing Assistant, CNA, answer the call light at 9:42 AM and stated they would be back. The resident’s family member had requested the resident be transferred to the recliner. The resident cried out in pain. The resident’s family member reported having the call light on since 9:10 AM.”
The state investigator noted that the CNAs transferred the resident into the recliner at 10:15 AM [or more than one hour after the call light was first turned on].” A report by the resident’s relative revealed that “staff usually answer the call light within 30 to 45 minutes on day and evening shifts. The family had brought this to the management’s attention but reported things have not gotten any better.”
Further observation of the facility revealed that at 9:45 AM on 07/21/2015, two staff members were waiting for the resident’s “mattress to be cleaned due to a large amount urine present.” At 10:15 AM, one of the Certified Nursing Assistant providing the care reported “working short staffed frequently and things from the night shift not getting done before the day shift comes in.”
In a separate summary statement of deficiencies dated 02/29/2016, the state investigator noted that the facility also failed “to employ sufficient nursing staff in order to answer resident call lights in a timely manner in order to meet resident needs.” The state investigator conducted a group interview at 1:42 PM on 02/18/2016 with four residents at the facility who “voice concerns with staff response to call lights. Two residents reported to 15 to 30 minutes for staff to answer a call light. One resident reported it took 20 minutes and another resident said it took up to an hour for the staff to respond.”
The investigator also noted that “the residents reported staff shut the light off and say they will be back and do not return.”
Davenport Illinois Nursing Home Abuse Lawyers
If your loved one is suffering from neglect and mistreatment while residing at any nursing facility including St. Mary’s Healthcare and Rehabilitation Center Rosenfeld Injury Lawyers LLC can take immediate legal measures to stop the abuse now. Our Scott County elder abuse attorneys can assist you in building a solid case to obtain the financial compensation your family deserves.
We encourage you to contact our Davenport Illinois nursing home abuse law firm today by calling (888) 424-5757 to make an appointment for your free, full case evaluation. No upfront fees are required because we only accept nursing home abuse and mistreatment cases through contingency fee agreements.