Physical abuse is not the only type of mistreatment occurring in nursing facilities all across Illinois. Often times, the resident is subjected to verbal abuse by nursing staff in charge of providing them care. By law, every it abusive incident or allegation of abuse must be thoroughly investigated and reported to the appropriate state agency to protect the resident from further assault. Unfortunately, the Crete elder abuse attorneys at Rosenfeld Injury Lawyers have represented many residents who have suffered serious mental and emotional harm caused by verbal assault of their caregiver.St. James Wellness Rehabilitation Villas
St. James Wellness Rehabilitation Villas is a for-profit, 110-certified bed Medicare/Medicaid-approved facility providing services to residents of Crete and Will County, Illinois. The facility is located at:
1251 E. Richton Rd.
Crete, Illinois 60417
In addition to providing short-term rehabilitation care, St. James Wellness and Rehabilitation Villas also provides memory care and skilled nursing care for long-term residents.Crete Nursing Home Resident Safety Concerns
In an effort to maintain current and historical information on nursing facilities throughout the United States, both the state of Illinois and the federal government routinely update their nursing home databases. The information contains all opened investigations, filed complaints, health violations and safety concerns of every facility nationwide with results posted on numerous websites including Medicare.gov.
Currently, St. James Wellness Rehabilitation Villas maintains an overall three out of five available star rating in the national Medicare star rating summary system. This includes five out of five stars for quality measures and two out of five stars for health inspections. Our Crete nursing home neglect attorneys have located numerous safety concerns and complaints concerning the facility that include:
- Failure to Report and Investigate Every Act or Alleged Act of Abuse, Neglect or Mistreatment of Residents
In a summary statement of deficiencies dated 01/15/2016, a notation was made by a state investigator during an annual licensure and certification survey concerning the facility's failure to "thoroughly investigate an allegation of verbal abuse by staff.” The investigator also noted the facility’s failure “to investigate and report to IDPH [Illinois Department of Public Health] a second allegation of verbal abuse.”
One reported failure was first noted in a document prepared by the facility’s Social Service Director on 03/12/2015 when a certified nursing aide “was waiting by [the resident] while she was slowly moving from the bed to the wheelchair. Once [the resident] was up near the wheelchair, [the resident stated that the Certified Nursing Assistant (CNA)] grabbed the resident by the neck and stated ‘I am not taking this s--- from you or anybody else’.”
The resident “stated she slapped [the CNA] on the arm because [she] was thinking, ‘you’re not going to manhandle me’.” When this occurred, two other certified nursing assistants entered the room and one “tried to be the peacemaker [while the other] finished assisting [the resident] in getting dressed in using the bathroom.”
The facility’s form titled Occurrence Resolution “infers that it was [the resident’s] at fault” and that the Social Services discussed other alternatives for dealing with aggressive behaviors such as verbalizing concerns and agreeing on a time to do care. There was no mention of the alleged behavior of [the aggresive certified nursing aide].
There was no statement obtained from [the CNA] for the two other CNAs who were identified as having been involved in this allegation of abuse. Nor were there any interviews conducted with other residents to ascertain if there were any other concerns regarding the care provided by [the allegedly verbally abusive CNA].” The document also revealed that the resident “reported that [the allegedly abusive CNA] has made previous comments to [the resident] stating ‘we are not going to get along and I don’t want any more of your smart mouth’.”
The state investigator asked the Abuse Coordinator for the facility at 1:25 PM on 01/14/2016 “what the conclusion of the investigation was.” The Coordinator responded “to the best of my recollection, [the resident] was being encouraged but she was resistant to that attempt. No abuse occurred. The conclusion and the other interview should be in the folder but they are not. I must’ve missed putting them in there.”
A second allegation of verbal abuse was also reviewed having occurred allegedly by a physical therapy aide. A different resident “related an incident when a therapist stated to her ‘you should be ashamed of yourself; your 76 years old, you are in diapers and you wet the bed’.” The resident said “she was taken aback [with] the statement and indicated she wanted to do less therapy.
The resident stated that “she does not ever remember being so humiliated [when the aide] told me how ashamed I should be that I am wearing diapers and going to the bathroom in bed. I felt like screaming at her to get out of here. It’s not my choice.”
If your loved one has been mistreated while residing at any Illinois nursing facility, including St. James Wellness Rehabilitation Villas, Rosenfeld Injury Lawyers can help. Our Will County elder abuse attorneys can handle every aspect of your recovery claim for financial compensation.
Contact our Crete Illinois nursing home abuse law firm at (888) 424-5757 today to schedule a no obligation, free case evaluation. No upfront fees are required because all personal injury cases through our law offices are handled on contingency.