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Riviera Care Centerr Ratings & Violations

Riviera Care Center is a 100 bed nursing home located in Cook County, Illinois at:

Riviera Care Center
490 West 16th Place
Chicago Heights, IL 60411
Website: not available
his 100 bed nursing facility is designed to provide living assistance facilities to both recuperating patients and senior members of the society. The Rivera Care Center is a registered facility under the State Nursing Board of Illinois, as a facility that provides assisted living programs to individuals under the following category:

  • Alzheimer Disease
  • Endocrine/Metabolic
  • Blood Disorders
  • Circulatory System
  • Nervous System
  • Mental Illness
  • Respiratory System
  • Digestive System
  • Genitourinary System Disorders
  • Skin Disorders
  • Musculo-Skeletal Disorders

Important Discoveries Regarding Patient Care at Riviera Care Center

A nursing home survey carried out by private health inspection firms and the State Department of Health, discovered poor patient care, inadequate patient supervision and cases of abuse which can be construed as patient negligence. The nursing home lawyers of Rosenfeld Injury Lawyers LLC reviewed the findings of ProPublica and discovered the following:

  • Failure to provide timely care: “R20 tested positive [MEDICAL CONDITION] in the urine and to a surgical wound to the abdomen. The facility was notified of the [MEDICAL CONDITION] cultures of the wound and urine on 12/03/11, but R20 did not receive antibiotics until 2 days later on 12/05/11.”
  • Failure to provide interventions for residents known to be aggressive: “E1 was formerly asked for any all paperwork from the department of correction concerning the resident’s house arrest or parole. Again, no paperwork was presented. 12/31/09, during the Daily Status, E1 was asked if she knew what R12 was incarcerated for. The identified offender care plan added to R12’s clinical record, 12/28/09 did not give any details of his incarceration which facility may have used to develop a plan for monitoring the resident. “Aggravated Battery”. Two incident reports dated 12/19/09, involving R12 and another resident in a physical altercation were reviewed. Both reports simply, said the residents got into a verbal altercation, which escalated into a physical altercation. This incident was not immediately addressed in R12’s initial care plan. 12/31/09, R18 was observed at the nurse’s station complaining about his new roommate running water all night and urinating on the floor. The resident’s left middle finger was splinted and he had a black eye. R18 was asked, “What happen?” The resident stated that at dinner, the night before (12/30/09), a female resident was being verbally abused by R12. He went to get help to stop the abuse. R12 grabbed him, and asked him where he was going? He told him. R12 hit him, dislocating his finger and giving him a black eye. Paperwork from an emergency room hospital visit substantiates R18’s injuries. R12 was sent out for a psychiatric evaluation. 12/30/09, R12’s “Behavior Tracking Sheets” were reviewed. There were only 2 entries. Both dated 12/29/09. One for physical aggression and the other for sleep cycles. No entry for physical aggression was made, 12/19/09 for his first altercation.”
  • Failure to develop a care plan for glucose monitoring: “R21’s nursing notes dated 12/11/09 at 8:30am, Resident received lying on floor in hallway, unresponsive to stimuli, eyes open, skin cool and clammy to touch, blood sugar was 32mg/dl [MEDICATION NAME] 1mg given IM (intramuscular) as ordered, will continue to monitor. 21’s care plan dated 11/25/2009 identified a problem with elevated blood sugar, low blood sugar and history of uncontrolled diabetic status. The care plan involving all these problem was for R21 will comply with the NCS (Non-concentrated sweet) diet through the next review on 2/24/2010. On review of R21’s care plan 12/31/2009, the fall possibly related to the low blood sugar was not addressed in R21’s comprehensive care plan. On 12/31/2009, E2 (director of nurses) reported the physician addressed the problem by changing the time R21 received the morning insulin from 6am, to 7am. However,there were no nursing interventions made to ensure that R21’s diabetic therapy with food intake and administration of insulin, both regular (routine) and sliding scale insulin doses, is managed correctly to prevent excessive low blood sugars. Any excessive low blood sugar puts R21’s at risk for a diabetic coma.”
  • Failure to prevent avoidable accidents : “On 12/20/11 at 9:22 AM, R18 was noted to be on the floor in the room when E5 (Housekeeping) opened the door. R18 stated in part that she fell as she was trying to get out of bed to go and use the bathroom. R18 stated she tried to call out for help and at this time R18’s call light was observed to be out of reach. The call light string to R18’s bed was missing; the only call light string visible was supposed to be for R2 in the first bed and was behind the privacy curtain separating both R2 and R18’s bed. On 12/20/11 at 9:40 AM, in the nurses medication station, R18 notified E6 (LPN) of right knee pain and weakness. On 12/20/11 at 11:15AM, R18’s room door was closed, R18 was observed in the room trying to get out of bed again to go and use the bathroom with difficulty. R18 reported general weakness and was still unable to use the call light because the call light was not within reach.”
  • Failure to thoroughly investigate allegations of physical abuse : “On 4/9/12 at 9:30am, review was done of a Preliminary 24-hour Incident Investigation Report for R4 which documents that on 2/29/12 the resident reported E11 (Behavior Aide) grabbed R4’s arms, “too hard ” on the evening of 2/28/12. The report further documents R4 had bruising to both upper arms. R4 stated that R4 informed E13 (Psychiatric Rehab Services Coordinator, PRSC) the next day and that R4 feels threatened in the facility. R4 added E11 has since stated, “…you better be lucky I didn’t break your arms…” R4 stated continues to feel threatened with E11 in the facility. Neither adult protective services or law enforcement was notified about the abuse allegation.”

Chicago Heights, IL Nursing Home Attorneys

The Illinois Nursing Home Attorneys at Rosenfeld Injury Lawyers LLC represent families and individuals who have suffered an episode of abuse or neglect during an admission to a facility. Many of our nursing home lawsuits involve the following situations:

  • Bed Sores / Pressure Pores
  • Dropped Patients
  • Fractures
  • Repeated Falls
  • Medication Errors
  • Verbal Abuse
  • Physical Abuse
  • Patient Wandering
  • Wrongful Death

Are You Concerned about a loved one? Take the first step today.

If your loved one has been abused or neglected during an admission to Riviera Care Center, or a different skilled nursing facility in Illinois, you should contact an attorney to determine your legal rights. Our nursing home lawyers have experience getting superior results for all types of cases. Put our team to work for your family and get the results that you deserve. All of our initial consultations are free and we never charge a fee without a recovery for you. Talk to an experienced attorney today (888) 424-5757

This () bed nursing facility is designed to provide living assistance facilities to both recuperating patients and senior members of the society. The Alden Estates of Skokie is a registered facility under the State Nursing Board of Illinois, as a facility that provides assisted living programs to individuals under the following category:

Disclaimer: The above inspection findings are take from public sources including the State Department of Health and from Medicare inspection conducted at the facility at least every fifteen months. Rosenfeld Injury Lawyers LLC cannot confirm that the content on this site is the most recent information related to the facilities mentions.

The inspection findings published are not complete. You may find the most up to date information here: or

The deficiencies/citations listed on this page may have been corrected or substantially corrected after the date of the inspection and date of publishing this material. This page is a legal advertisement and a resource of information for visitors. This material is not endorsed by the facility noted or by any governmental agency. Rosenfeld Injury Lawyers LLC does not have any affiliation with the facility.

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