Any incident or allegation involving abuse in an Illinois nursing facility must be reported to the State Agency within 24 hours, in accordance with state and federal rules. An investigation into the incident must be performed even if abuse, neglect or mistreatment is deemed not to have occurred. Unfortunately, not all nursing facilities follow this protocol, which can be detrimental to the victim. The elder abuse attorneys at Rosenfeld Injury Lawyers have represented many patients and resident family members who have made an allegation of abuse while residing at Illinois nursing facilities like Rainbow Beach Care Center.
Rainbow Beach Care Center
This Medicaid-approved Center is a 211-certified-bed facility providing cares and services to residents of Chicago and Cook County, Illinois. The ‘for profit’ Nursing Home is located at:
7325 South Exchange Street
Chicago, IL 60649
Chicago Nursing Home Resident Safety Concerns
The state of Illinois regularly updates their nursing home database system with complete details of every safety concern, health violation, opened investigation and filed complaint. The search results can be found on numerous sites including https://ltc.dph.illinois.gov.
The Cook County nursing home neglect attorneys at Rosenfeld Injury Lawyers uncovered various deficiencies, violations, hazards, and safety concerns at this nursing home including:
- Failure to Investigate or Report an Incident or Allegation Involving Abuse
In a summary statement of deficiencies dated 11/18/2015, a state surveying agency opened a formal complaint against the nursing home for its failure to “follow their Abuse Policy and report/investigate allegations of abuse.” The deficient practice by the nursing staff at the facility involved the resident diagnosed with paranoid schizophrenia.
The resident reported at 12:30 PM on 11/17/2015 that “he was hit in the left eye with the phone at the nursing station on the third floor by the Psychiatric Rehabilitation Services Coordinator (PRSC) [...and] stated that he immediately reported the incident to a nurse and a Certified Nursing Assistant (CNA) on the second floor and to a CNA on the third floor.”
During the interview, the resident appeared “anxious and preoccupied with obtaining his ‘trust fund” and requested to leave before the interview was completed.” The following morning on 11/18/2015, the resident “was calmer and agreeable to continue the interview. At that time, [the resident] stated he was at the nursing station [the previous afternoon] with the nurse station phone receiver in his hand when the Psychiatric Rehabilitation Services Coordinator attempted to take the phone receiver away from him and that is when [he] got hit… on the side of the head near his left eye.” The resident believed the incident to be an accident.
The state investigator reviewed the facility’s 11/08/2015 7:17 PM Event Report that indicates “Consumer [the resident] presents with false allegations against staff.” It was noted that there was “no description of the actual event found in the Progress Notes, Event Report or 72-hour follow-up. No documentation of the investigation into [the resident’s] allegations was found or presented” in violation of state and federal laws.
As a result, the investigator interviewed the facility Administrator at 10:45 AM on 11/18/2015 who stated that “talking to [the resident] on the phone after the incident was their initial investigation and that once [the resident] recanted, they didn’t continue the investigation and didn’t report the allegation to the State Agency.”
An interview was conducted with the Assistant Administrator/Psychiatric Rehabilitation Services Director A few hours later who stated that the resident’s “allegation was initially an abuse allegation ‘but he [the resident] recanted while we were on the phone’.” The investigator noted that the actions by the Administrators at Rainbow Beach Care Center failed to follow the facility’s 2012 Abuse Prevention Program/Facility Procedures that reads in part:
“Internal reporting requirements and identification of allegation reports should be documented and a record kept of the documentation.”
“All incidences will be documented, whether or not abuse, neglect, mistreatment… occurred, was alleged or suspected.”
- Failure to Follow Procedures and Protocols to Prevent the Spread of Infection
In a summary statement of deficiencies dated 05/14/2015, the state investigator noted the facility’s failure “to follow current standards of infection control by failing to perform hand hygiene during the medication administration. This deficient practice has the potential to affect all 35 residents on the second floor and one [resident] … reviewed for infection control.”
An observation was made of the Licensed Practical Nurse (LPN) on the morning of 05/12/2015 “while checking the medication room, the LPN blew her nose and proceeded to open the medication cart and check the Narcotic count and later checked the convenience box.”
Chicago Illinois Nursing Home Abuse Lawyers
If your loved one has been injured or died prematurely while residing at Rainbow Beach Care Center, call the Rosenfeld Injury Lawyers law firm now. Our skilled Chicago attorneys have years of experience in handling cases that involve abuse, mistreatment, and neglect happening in nursing facilities throughout Illinois.
We urge you to contact our Cook County elder abuse law office at (888) 424-5757. Schedule your appointment today to speak with one of our reputable attorneys during a complimentary no-obligation comprehensive case evaluation. Make no payment upfront for our legal fees because we accept all nursing home neglect and abuse cases through contingency fee arrangements. We can successfully resolve your case by winning at trial or negotiating an acceptable out of court settlement on your behalf.