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Palos Hills Healthcare Ratings & Violations

The nursing home is a health care center designed to cater to the needs of senior citizens from the Illinois community. It prides itself with its ability to provide full/part time assistance to approximately a 135 people at any given time.

Palos Hills Healthcare
10426 South Roberts
Palos Hills, IL 60465
Telephone: 708-598-3460
Website: not available

According to state nursing home data, the patients at Palos Hills Healthcare are primarily admitted for the care relating to the following areas:

  • Neoplasms
  • Endocrine/Metabolic
  • Nervous System
  • Alzheimer Disease
  • Mental Illness
  • Circulatory System
  • Respiratory System
  • Digestive System
  • Genitourinary System Disorders
  • Skin Disorders
  • Musculo-Skeletal Disorders
  • Other Medical Conditions

Concerning Findings Regarding Patient Care at Palos Hills Healthcare

According to data from nursing home surveys conducted by the Illinois Department of Health other agencies, there have been numerous episodes of poor patient care, inadequate patient supervision, drug abuse at the Palos Hills Healthcare which can be construed as nursing home negligence. Our nursing home attorneys reviewed data compiled by ProPublica and found the following conditions that can be construed as nursing home negligence:

  • Failure to keep residents free from drugs that restrain them: “Based on record review and interview, the facility used a psychoactive medication as a chemical restraint on one resident (R11). This resident was given a dose of antipsychotic medication because resident was calling for assistance using the call light. On 7/21/11, at 10:45 am, surveyor went to R11’s room, knocked on door, R 11 was in the room lying down on the bed and allowed surveyor to enter, R 11 was very pleasant, but stated that he was upset because he wanted to go home, that he shouldn’t be here. R 11 stated that he was sad because he missed his family very much. Interview with E 25 (CNA-certified nurse’s assistant) at 10:30am on 7/21/11, E 25 stated that R 11 is very redirectable, that if he needs anything he will come to the nurses station and ask, E 25 also stated that R 11 only uses the call light when he needs assistance with something such as when he requires assistance in the bathroom, E 25 continued to state that R 11 is very pleasant. Interview per telephone conversation on 7/21/11 at 11:22 am with E 17 (RN-Registered Nurse), who administered [MEDICATION NAME] 1 mg to R 11 at 3:04 am on 6/26/11, was asked by surveyor , under what circumstances would you administer [MEDICATION NAME] to a resident who had it ordered? E17’s reply was “if they ask for it, or if they have anxiety”. Surveyor then asked E17, if a resident was turning on the call light a lot, would you then give them [MEDICATION NAME]? E17 replied “yes, if they have a doctor’s order.”
  • Failure to immediately investigate and report injury caused by a fall: “Nursing notes dated 4-3-10 at 3:15PM notes the following: R1 was received in bed complaining pain of her left leg and upper back. R1 refused to get up for breakfast and ate breakfast in her room. Nurses’ aide helps her sit in the chair. Assess R1 again before lunch and an attempt to get her up and she verbalized pain. On a scale of 1 to 10 (10 being the highest) R1 stated an 8 for the intensity of pain. R1 physician was call and [MEDICATION NAME] 800mg every 8 hours for 5 days was order. Will continue to monitor.
    Nursing notes dated 4-4-10 at 4:20AM notes the following: At 2:00AM R1 complain of pain of her left leg and upper back area. [MEDICATION NAME] 800mg given per physician orders. Will continue to monitor. Nursing notes dated 4-4-10 at 8:12AM notes the following: At 7:00AM R1 still complaining of pain on her left hip and left lower extremities. Swelling also noted at the areas. R1 physician call and orders to send to the emergency room for further evaluation. E15 (nurse’s aide) wrote a statement dated 4-7-10 to the facility noting that E17 (nurse’s aide) witness the fall of R1 and did not tell the truth as to what happen to R1. E15 (nurse’s aide) stated on 4-28-10 that E15 saw R1 on the floor and R1’s roommate call her into the room to help R1. E15 went to get E17 because R1 was her patient and E17 and E17 help R1 off the floor into the bed. I was working the night shift and stay after work to speak to the Director of Nursing to tell her what I heard. E5 also confirm her written statement. 1 experienced pain for 16 plus hours and was diagnosed 24 hours from the her initial complain of pain with a fracture of her left hip and required hospitalization s and surgical interventions.”
  • Failure to adequately supervise residents with multiple falls: “Z1 (Sister of R7) was interviewed by telephone 2/28/2012 in the AM. Z1 was R7’s POA. Z1 stated that she received a call from the facility that her brother had fallen and fracture a bone in his face. “My family had planned a picnic for Labor Day (9/5/2011) and they called the day before, 9/4/2011. I talked to a CNA (E5). E5 said that she saw my brother and some other residents go out of the facility. E5 told me that my brother walked from the facility (104th & Robert’s Road) down to some banquet hall passed 95th & Robert’s Road. A wedding party was going on. They (wedding guest) knew that he didn’t belong there because he had on his pajamas. My brother fell and they called an ambulance.” During the phone interview, Z1 stated that her brother was not to leave the facility accept with staff or family. At the time of the 9/4/2011 incident, R7 was taking psychotropic drugs and potent pain medication. 3/14/2012 at approximately 1PM, during a Daily Status report, E1 (Administrator) admitted that the resident was out of the facility for the fall of 9/3/2011. “He took himself out.” R7’s sister had Power over Health for the resident and should have been consulted before allowing the resident out by himself.”
  • Failure to ensure call lights are available to residents: “R40 was in bed and the call light cord was on the floor behind the head of the bed and was not within reach. R41 was in bed and the call light cord was on the floor under the switch on the wall that the string was attached to and was not within reach. R13 was in bed and the call light cord was on the floor at the head of the bed and was not within reach. When the resident was asked where was his call light R13 stated “I don’t have one.” R43 was in bed and the call light cord was on the floor at the head of the bed and was not within reach. R42 was in bed and the call light cord was on the floor at the head of the bed and was not within reach. R4 was in bed and the call light cord was on the chair to the left of the resident’s bed out of R4’s reach. On 7/8/12 at approximately 2:46pm, R4 was again observed in bed with the call light wrapped around the bottom of the intravenous pole, not within reach. R44 was in bed and the call light cord was on the floor to the left of the bed by the wall and was not within reach. R45 was in bed and the call light cord was on the floor under the switch on the wall between bed 2 and bed 3 and was not within reach. On 7/10/12 during the facility’s presentation, E1 (Administrator) stated that “the call lights should be within residents’ reach at all times.”
  • Failure to prevent serious medication errors: “On 7/20/11, 11:30 AM, E 19 administered medications to R 20. During the medication reconciliation at 12:30 PM, it was noted that all of the medications were scheduled to be given at 9:00 AM. When E 19 was questioned about the timeframe for giving medications based on the time they were ordered to be given. E 19 stated, “I had to send a patient out to the hospital this morning and that is why I am passing meds late.” Later, E 1 (Administrator) and E2 (Director of Nursing) were informed of the observation. On 7/21/11 E 1 and E2 presented the facility policy which specifies that medications must be administered within one hour of their prescribed time, unless otherwise specified (for example, before and after meal orders).”

Experienced Nursing Home Attorneys Palos Hills, IL

Years of providing legal counsel to the families of senior citizens of Illinois, provides the nursing home attorneys of Rosenfeld Injury Lawyers LLC with the experience and know-how to tackle any problems of negligence and abuse that may occur during a citizens stay in an Illinois rehabilitation center. Our health care lawyers are experienced in handling lawsuits that are in the following categories:

  • Bed Sores / Pressure Pores
  • Repeated Falls
  • Dropped Patients
  • Fractures
  • Medication Errors
  • Inadequate Communication Equipment
  • Physical Abuse
  • Patient Wandering
  • Wrongful Death

Are you concerned for a loved one? Call our Experienced Attorneys Today

Do you have any issues or problems with the Palos Hills Healthcare or any nursing home in Illinois? Or are you in need of legal advice from an experienced nursing home attorney? If YES, do not hesitate to give us a call (888) 424-5757 today for a free consultation on your suspicions.

At Rosenfeld Injury Lawyers LLC, we advocate for the rights of your loved one to receive the professional assistance he or she deserves. Our commitment to your course is such that we do not charge our clients for any initial fees till your loved one receives the compensation he or she deserves.

Disclaimer: The above inspection findings are take from public sources including the State Department of Health and from Medicare inspection conducted at the facility at least every fifteen months. Rosenfeld Injury Lawyers LLC cannot confirm that the content on this site is the most recent information related to the facilities mentions.

The inspection findings published are not complete. You may find the most up to date information here: or

The deficiencies/citations listed on this page may have been corrected or substantially corrected after the date of the inspection and date of publishing this material. This page is a legal advertisement and a resource of information for visitors. This material is not endorsed by the facility noted or by any governmental agency. Rosenfeld Injury Lawyers LLC does not have any affiliation with the facility.

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