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Oakview Heights Ratings & Violations

Oakview Heights Continuous Care and Rehabilitation CenterEvery incident or allegation involving abuse in a nursing home must be reported to the facility’s Administrator who must then investigate the incident and file a report to the State Agency in a timely manner. This protocol ensures that any victim of the alleged assault is not further victimized by the perpetrator, and provides an opportunity to develop interventions to prevent further abuse to others in the future. Unfortunately, not all nursing homes follow these protocols, which can place the health and well-being of all residents in immediate jeopardy. Rosenfeld Injury Lawyers LLC have represented individuals who have been abused by their caregivers and other residents while living in Illinois nursing facilities like Oakview Heights Continuous Care and Rehabilitation Center.

Oakview Heights Continuous Care and Rehabilitation Center

This Nursing Home is a ‘for profit’ 90-certified-bed Medicaid/Medicare-approved Center providing nursing cares and services to residents of Mount Carmel and Wabash County, Illinois. The Nursing Facility is located at:

Rural Route 4
1320 West 9TH Street
Mount Carmel, IL 62863
(618) 263-4337

In addition to providing skilled nursing care, the facility also offers outpatient and inpatient therapy, speech, occupational physical therapies, restorative nursing, hospice services and specific treatment plans designed for individual elders.

Mount Carmel Nursing Home Resident Safety Concerns

To ensure the families remained informed of the provided care at nursing home offered in their community, the federal government and the state of Illinois routinely update their completed list of safety concerns, health violations, filed complaints and opened investigations of Homes nationwide. This information can be used to make an informed decision before placing a loved one in a Home.

Currently, Oakview Heights Continuous Care and Rehabilitation Center maintains an overall three out of five available star rating in the Medicare rating system compared to all other facilities nationwide. This includes four out of five stars for staffing concerns, three out of five stars for health inspections and one out of five stars for quality measures. The Wabash County nursing home neglect attorneys at Rosenfeld Injury Lawyers LLC have found health violations, safety concerns and deficiencies at this nursing home including:

  • Failure to Develop, Implement, and Enforce Policies Involving Abuse and Neglect

    In a summary statement of deficiencies dated 01/14/2016, the state agency surveyor noted the facility’s failure to “follow its Abuse Policy by not reporting an allegation of abuse immediately to the Administrator.”

    The deficient practice was first noted in the state investigator’s findings after reviewing reports of a resident at 1:30 AM on 03/02/2015 who “became combative during cares as documented on the Resident Abuse Investigation Report Form… [that documents a] Certified Nursing Aide (CNA) alleged that [another CNA] raised her fist to the resident and told the resident she was not to hit her again.” The state investigator noted that “this allegation was not reported until 6:30 AM”, nearly five hours after the incident occurred.

    In an interview with the facility’s Administrator at 4:00 PM on 01/13/2016, the Administrator stated: “they review reporting of abuse on a routine basis [...and] the steps to report abuses on the back of [employee] name badges.”

    The investigator reviewed the Abuse Prevention directions printed on the back of every Care Staff’s name badge that reads:

    “Report any unusual behavior or occurrences immediately to your supervisor.”

    In addition, the Abuse Prevention Program Facility’s Procedures note under section 5 that:

    “Employees are required to report any incident, allegation or suspicion of potential abuse, neglect… they observe, hear about, or suspect to the Administrator or an immediate supervisor who must then immediately report it to the Administrator.”

  • Failure to Maintain Every Resident’s Dignity and Rights to Their Respect of Individuality

    In a summary statement of deficiencies dated 01/14/2016, the state investigator noted the facility’s failure “to ensure that staff respond in a timely manner to the resident’s request for assistance.”

    The deficient practice was first noted in the state investigator’s findings “during the residents’ Quality of Life Group Interview held on 01/13/2016.” The residents at the Group Interview “were questioned about using call lights for staff assistance and the length of the weight for the staff response.”

    “One resident responded that they do use the call lights to notify staff of their needs and need for assistance for transfer, toileting, dressing and other assistance.” During the interview, five residents stated: “they have waited an hour for assistance at times [...and two resident stated] they know it was an hour because they were watching the clock.” Two resident stated, “they have cried due to having to wait in soiling themselves.”

Mount Carmel Illinois Nursing Home Abuse Lawyers

If you and your family believe your spouse, parent or grandparent has suffered injury, mistreatment or harm while residing at Oakview Heights Continuous Care and Rehabilitation Center, contact Rosenfeld Injury Lawyers LLC now. Allow all skilled Mount Carmel attorneys successfully file and resolve your mistreatment case that caused your loved one harm.

Schedule your no obligation comprehensive case evaluation today at no charge by calling our Wabash County elder abuse law offices at (888) 424-5757. No upfront payment or retainer is required to receive immediate legal services. Our legal fees are paid only after we have successfully negotiated a settlement on your behalf or have resolved your case in a court of law.


Disclaimer: The above inspection findings are take from public sources including the State Department of Health and from Medicare inspection conducted at the facility at least every fifteen months. Rosenfeld Injury Lawyers LLC cannot confirm that the content on this site is the most recent information related to the facilities mentions.

The inspection findings published are not complete. You may find the most up to date information here: or

The deficiencies/citations listed on this page may have been corrected or substantially corrected after the date of the inspection and date of publishing this material. This page is a legal advertisement and a resource of information for visitors. This material is not endorsed by the facility noted or by any governmental agency. Rosenfeld Injury Lawyers LLC does not have any affiliation with the facility.

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