Medicine Shoppe is a franchise pharmacy that has been offering pharmacy services in the Chicago Metropolitan area and all throughout Illinois for decades. In 2008, the franchise came under scrutiny when lawsuits were filed against the company for selling counterfeit and expired medications at some of its east coast locations. However, prescription-filling problems are nothing new to Medicine Shoppe that has long been known for giving customers the wrong drug, the wrong dosage, or prescription medication intended for other customers.
How Errors May Occur at Medicine Shoppe and Other Pharmacies
Numerous factors may cause errors at Medicine Shoppe pharmacies and other nationwide pharmacies to make mistakes when filling and dispensing prescription medications to consumers. Some of the occurrences of prescription errors are the result of:
- Inadequate Training – Many forms of negligence are often the result of inadequate training by pharmacy technicians who lack the capacity to identify drugs, obtain accurate information from the consumer and verify that the medicine being dispensed matches the prescription.
- Failure to Establish and Follow Effective Protocols – Many prescription errors may occur when franchise owners have not established and enforced effective drug-filling protocols. Many protocols are necessary including “double checks” to ensure that the right drug is being dispensed at the right dosage to the right patient.
- Under-staffing and Over-worked Staffing – Like other pharmacies, some franchise owners at Medicine Shoppe may cut corners in an effort to increase profits by minimizing the pharmacy staff during busy times. In many incidences, prescription errors occur when overworked staff becomes fatigued, tired and upset.
- Miscommunication or Lack of Communication with Doctors – Prescription-filling errors can occur if the pharmacist does not take the initiative of contacting the doctor when necessary. Any question involving the drug being prescribed, including its dosage or adverse conflict with other medications being taken requires immediate communication prior to the drug being dispensed.
In many situations, the victim is unaware that they are taking the wrong medication, or the wrong dosage. This is why it is the legal responsibility for the pharmacists to ensure that every medication dispensed is done so correctly. Any breach of that care requires immediate legal action to investigate the case and hold all responsible parties accountable.
When Injuries Occur
Any error in filling a prescription can cause significant issues including a higher risk of suffering a stroke, seizures, heart attack, brain damage or other medical condition. When an adult or child suffers serious injuries or death by taking the wrong drug or from taking the right drug at the wrong dosage, legal action is often necessary to hold those responsible financially accountable for their neglect.
Surviving family members and victims can file a wrongful death lawsuit or personal injury claim for compensation. Recovery can help the victim recoup extensive medical bills generated by pharmacy errors, along with compensation for any impairment, bodily injury, pain, suffering and anxiety.
The pharmacy, pharmacists and pharmacy technicians can be held legally liable for any type of Medicine Shoppe prescription error including:
The total number of pharmacists required to fill all the open jobs at pharmacies in Illinois is significantly less from those available for work. This increased demand for pharmacists has escalated the number of prescription errors being made by minimally trained pharmacy technicians.
Hiring a Lawyer to Prosecute a Case Against a Medicine Shoppe Pharmacy
It is essential that all patients check their prescriptions filled by the pharmacy to ensure accuracy at the time the drug is being picked up. When an error does occur, it is crucial to seek legal counsel on how to protect your legal rights.
If you, or a loved one, have suffered serious injuries by a Medicine Shoppe prescription error, it is essential to hire an attorney familiar with Illinois pharmacy error lawsuits to file a claim for compensation. Rosenfeld Injury Lawyers LLC specialize in medical malpractice and pharmaceutical error cases. Our team of legal experts can begin the investigative process, gather evidence, speak to eyewitnesses and build a strong case for the financial compensation you deserve.