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Manorcare of Palos Heights West Ratings & Violations

Manorcare of Palos Heights West is a 130 bed nursing home located in Cook County, Illinois at:

ManorCare of Palos Heights West
11860 Southwest Highway
Palos Heights, IL 60463

According to state nursing home data, the patients at Manorcare of Palos Heights West are primarily admitted for the care relating to the following areas:

  • Digestive System
  • Endocrine/Metabolic
  • Genitourinary System Disorders
  • Alzheimer Disease
  • Mental Illness
  • Circulatory System
  • Respiratory System
  • Neoplasms
  • Skin Disorders
  • Musculo-Skeletal Disorders
  • Nervous System
  • Other Medical Conditions
  • Non-Medical Conditions

Disturbing Discoveries Regarding Patient Care at Manorcare of Palos Heights West From State Surveys of Facilities

According to data from nursing home surveys conducted by the Illinois Department of Health other agencies, there have been numerous episodes of poor patient care, sexual abuse, and repeated patient falls at Manorcare of Palos Heights West which can be construed as nursing home negligence. Our nursing home attorneys reviewed data compiled by ProPublica and found the following conditions that can be construed as nursing home negligence:

  • Failure to implement reporting and investigating procedures for allegations of sexual abuse: “Based on record review and interview, the facility failed to implement reporting and investigating procedures for an allegation of sexual abuse for one of 3 residents reviewed for abuse (R6) in a sample of 24. The alleged abuse and incident reports were reviewed for the past six months. No report or investigation was found involving R6.”
  • Failure to accommodate the needs of residents: “On 12/06/2011 at 8:25am, E8 (certified nurse aide) placed a breakfast tray on the table where R12 was sitting. R12 began to speak in a language other than English. E8 stated, Eat. Eat. R12 said additional words. E8 replied, I am sorry I don’t speak Greek. No communication book or alternate method was used to attempt to communicate with R12. 12/06/2011 at 8:45am, E10 (certified nurse aide) reported, there were several Greek residents, who do not speak English residing at the facility. There is no Greek interpreter or staff member who speaks Greek but their family members are here daily. On 12/06/2011, E1 (administrator), presented a list of residents who do not speak English. Among this list included, R12, R25 and R26. On 12/07/2011 E1 was told about the lack of a communication board and interpreter to address each resident’s needs in the absence of any family member. On 12/08/2011 E1 was unable to demonstrate how the facility’s staff communicate with R12, R25, and R26.”
  • Failure to administer tube feeding formula: “On 12/06/2011 at 7:02am, R5 was in bed awake and receiving a tube feeding via a pump. The formula hanging at the time [MEDICATION NAME] in a 1500 cc (cubic centimeter) container. This container was labeled with a start date and time of 12/05/2011 at 12 am (12 midnight). The container’s level of formula was just over the 300 cc mark of the container. The pump digital reading had 1174 cc had been delivered, beyond a twenty-four hour period. According to R5’s medical record, R5 had a NPO (nothing by mouth) status. R5 is to receive on a daily basis: [MEDICATION NAME] formula at 75 cc starting at 12pm (noon) until 1350 cc infused, via tube feeding. This required an eighteen hour period over twenty-four hours.”
  • Failure to implement interventions to prevent falls: “On 11/24/11 R7 got up without assistance and fell per the incident report. R7 incurred a right intertrochanteric fracture requiring surgical repair and returned to the facility 12/2/11. An x-ray was completed 12/5/11 with results showing an old right intertrochanteric (hip) fracture without significant healing. A care plan initiated 10/30/11 included an intervention for fall prevention. This care plan shows interventions revised 11/4/11 and 12/5/11. R7 returned to the facility on [DATE] and the care plan show no other interventions until 12/5/11. On 12/6/11 at 6:50am, Z1 (family) was bedside. An interview with Z1 indicated Z1 was staying the night with R7 due to R7 falling the previous night and Z1’s concern that R7 keeps falling and concern as to why the facility is not able to prevent the falls.”
  • Failure to securely store medications: “On 9-24-12 at 7:10 PM, the medication storage room on the first floor was unlocked. Inside the room, sitting on top of the counter was a plastic bin labeled “C (convenience) Box.” Inside the box were 4 plastic trays with lids, each with several small, separate compartments containing medications. One of the trays contained Schedule II controlled substances, one of the trays contained Schedule III-V controlled substances, and the other contained other medications such as antibiotics, blood pressure pills, blood thinners, and psychotropic medications. This has the potential to affect all 113 residents in the facility.”

Palos Height, IL Nursing Home Attorneys

The Illinois Nursing Home Attorneys at Rosenfeld Injury Lawyers LLC represent families and individuals who have suffered an episode of abuse or neglect during an admission to a facility. Many of our nursing home lawsuits involve the following situations:

  • Bed Sores / Pressure Pores
  • Repeated Falls
  • Dropped Patients
  • Fractures
  • Inadequate Supervision
  • Medication Errors
  • Physical Abuse
  • Sexual Abuse
  • Patient Wandering
  • Wrongful Death

Concerned about a loved one? Take the first step today.

If your loved one has been abused or neglected during an admission to Manorcare of Palos Heights West, or a different skilled nursing facility in Illinois, you should contact a Chicago nursing home neglect lawyer to determine your legal rights. Our nursing home lawyers have experience getting superior results for all types of cases. Put our team to work for your family and get the results that you deserve. All of our initial consultations are free and we never charge a fee without a recovery for you. Talk to an experienced attorney today (888) 424-5757

Disclaimer: The above inspection findings are take from public sources including the State Department of Health and from Medicare inspection conducted at the facility at least every fifteen months. Rosenfeld Injury Lawyers LLC cannot confirm that the content on this site is the most recent information related to the facilities mentions.

The inspection findings published are not complete. You may find the most up to date information here: or

The deficiencies/citations listed on this page may have been corrected or substantially corrected after the date of the inspection and date of publishing this material. This page is a legal advertisement and a resource of information for visitors. This material is not endorsed by the facility noted or by any governmental agency. Rosenfeld Injury Lawyers LLC does not have any affiliation with the facility.

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