Manor Care provides both long-term and post-hospital short-term health care services at over 500 locations nationwide operated under HCR Heartland, ManorCare, Arden Court. With headquarters in Toledo Ohio, the operating group owns and manages assisted-living facilities, rehabilitation centers, nursing centers, outpatient rehabilitation clinics, home healthcare services and hospices.
Out of the more than 750 total nursing facilities in Illinois, HCR currently operates nearly 40 healthcare provider services in the state, serving almost every county. The Illinois healthcare facilities operated by HCR provide various health care services by skilled medical professionals with years of expertise. Manor Care facilities offer numerous rehabilitation and follow-up care services that include:
- Cardiac care
- Pulmonary care
- Diabetes management solutions
- Wound care
- Oncology care
- Neurological and stroke solutions
- Joint and orthopedic rehabilitation solutions
Locating the Best Facility to Care for a Loved One
Many families use the ratings by the Centers for Medicare and Medicaid Services (CMS) to assist them in placing a loved one in a nursing facility that offers best care and exceptional services in the community. The CMS rates each facility with up to five stars on numerous components including:
- Staffing – This rating concerns data on the number of hours the facility’s medical staff provides all residents based on each patient’s requirements. This rating is in accordance with the level of care the resident requires. This means nursing patients with severe needs likely needs significantly more medical staff attention than a resident with minimal requirements.
- QM’s (Quality Measurements) – A QM rating provides valuable data on specific clinical and physical measurements to meet the needs of each nursing home resident. This measurement provides information on the types of care and use of medications for both short stay and long-term residents.
- Health Inspections – This rating provides valuable data of every on-site inspection occurring in the last three years. This includes both complaint surveys and standard surveys. Objective, trained inspectors visit the site and gather information to ensure that the facility has reached the minimum quality requirements mandated by Medicaid and Medicare services.
Measuring Up: How ManorCare Facilities Perform Compared to Peers
On average, Manor Care facilities throughout the state of Illinois have ranked below average on overall ratings, health inspections and quality measures. However, Manor Care Centers in Illinois ranked high in the number of staff at every facility. These rating indicators are especially true at Manor Care facilities located in the Chicago Metropolitan area along with Peoria and Davenport communities.
Even with the increased average of nursing staff at the facilities, many residents staying at an Illinois Manor Care have suffered great harm through negligence by the medical team. Many reports of negligence have injured patients in slip and fall incidences, malnutrition, dehydration, bed sores and other lack of care.
Lawsuits Involving ManorCare Facilities
Legal claims and lawsuits filed against HCR Manor Care facilities is nothing new. In 2014, a major jury verdict against the corporation totaling more than $91 million was approved in a West Virginia courthouse. The settlement provided compensation for the wrongful death of Dorothy Douglas, an 87-year-old patient residing in a Charleston, WV HCR Heartland nursing facility who died from complications of malnourishment, dehydration and negligence at the facility caused by inadequate staffing and improper standards of care.
The West Virginia Supreme Court later reduced the original amount in the lawsuit of $91 million as compensation for compensatory and punitive damages down to $38 million, paid to surviving family members. The amount of compensation was unusually high because plaintiff’s attorneys argued that basic services were not supplied to the patient including water, food and necessities that did not require physical interaction.
Another case filed against a Pennsylvania HCR Manor Care involved a $72,500 settlement paid to surviving family members of a patient who died from facility-acquired pressure ulcers. A woman acquired severe bedsores on her heels and sacrum that became infected. The lawsuit alleged that the Manor Care facility failed to prevent or treat her bedsores properly, allowing the woman to develop sepsis and die from her injuries.
Other large verdicts involving HCR Manor Care include a $2 million award to surviving family members of a 72-year-old Florida Manor Care resident. The family alleged that the patient suffered serious skin ulcers and infections due to poor hygiene and immobility caused by a lack of care. HCR filed an appeal to the large award that has since been denied.
Recent Claims Against Manor Care
$225,000 Nursing Home Settlement in Illinois
In 2018, a lawsuit settled for events that transpired at an Illinois hospital as well as a Manor Care facility in South Holland. The man involved was an injured 74-year-old. He was recuperating at the hospital after breaking his hip. While staying there, he developed bed sores around that area. They progressed to Stage III. Then, he was transferred to the Manor Care facility. Things got worse there. His bed sores advanced to Stage IV. Then, they became infected. When this was discovered, he decided to bring a suit against the two locations. He claimed they were negligent and liable to him for his economic (i.e. medical bills) and non-economic damages (i.e. pain, suffering, disfigurement, lost quality of life, etc.). Eventually, all parties settled for $225,000. The hospital paid $75,000 and the nursing home paid the rest.
$200,000 Settlement for Illinois Nursing Home Case
The plaintiff that filed this action against Manor Care was sixty-four at the time of the events. She was transferred to their Arlington Height location after undergoing knee surgery. She needed extensive rehabilitation. About a week and a half after her transfer, the woman tried going from her bed to a chair. She used a “sit to stand” machine to accomplish this maneuver. However, she injured her neck during the process. That injury ignited her pre-existing stenosis condition and required spinal fusion surgery that cost $140,000. Later, when she sued the facility, she argued that staff did not monitor her or assist her as they should have. Consequently, she claimed they were negligent and responsible for her pain, bills, and long-term damages. The defendant denied this contention. In fact, it stated that there was no evidence this event happened at all. This might explain why the eventual settlement figure did not far exceed her actual damages. She obtained just $200,000.
$592,500 Settlement for Illinois Nursing Home Wrongful Death Case
The victim in this case had a long history of medical problems prior to entering the Manor Care facility in Northbrook. Her issues were largely centered on her lungs and heart. She needed a trach just to breath and live. It is not clear when, but at some point during her stay at Manor Care, the trach became obstructed or otherwise compromised. She lost oxygen and struggled to breath. However, staff did not notice this. Consequently, they did not reconnect or replace her tube. The woman suffered a major brain injury and died. Her husband and children survived her. They sued the facility for wrongful death and pointed to these developments as their proof. In a private settlement, the plaintiffs received a sum of $592,500 for their damages.
$130,000 Nursing Home Settlement in Kankakee, Illinois
This dispute involved a common issue at nursing homes: falls. The particular location in this matter was a Manor Care facility. The plaintiff was an 88-year-old man. He fell not once, not twice, but three times during his stay there. The last tumble broke his clavicle bone. That cost him thousands of dollars in medical bills. The record is unclear as to what policies or procedures the facility had in place to prevent the man from falling and injuring himself. Consequently, the man sued and argued that they should have done just that. In a private agreement, the parties agreed to end the matter for $130,000.
Attorneys Committed to Protecting the Rights of Patients Harmed or Killed at a HCR ManorCare Facility
No one ever expects to enter a nursing home only to become a victim of abuse or neglect. Rosenfeld Injury Lawyers LLC has established themselves as a leading firm committed to protecting the rights of seniors who have been betrayed by the facilities. If your loved one suffered an injury during an admission to a ManorCare facility, we encourage you to speak to one of our Illinois nursing home abuse attorneys today for a free case evaluation. As with all of our cases, a legal fee is only charged when there is a recovery for you. Call us anytime. We accept ManorCare cases from across the country.
For additional information about ManorCare facilities in Illinois, view links below: