Our goal is to make your experience with our office as smooth as possible while providing you with the legal representation you need in order to recover the maximum compensation for your case. In order to successfully do this, we have developed systems to help achieve superior results for clients while being as transparent as feasible about the process.
From the time you contact our office (via telephone, email contact or chat) your case is handled by a team of professionals who are committed to treating you with the respect you deserve.
After the facts of the case have been gathered, matters are reviewed by an attorney who has experience with your specific situation. Depending on the circumstance and your desires, the intake process can be accomplished via any of the following methods:
- In person meeting in our office
- In person meeting at your home or hospital room
- Intake documents brought to your home via a firm investigator
- Electronic document service that allows you to sign forms on your phone or computer
Initial Investigative Period
As soon as our office is retained in a new matter, the handling attorney prepares a list of tasks for our support staff to accomplish. Frequently, this entails obtaining:
- Medical records and bills
- Police reports
- Photographing injuries and scene of incident
- Taking recorded statements
- Reports from physicians
After you attorney has reviewed the materials, he or she will review their findings and opinions with you in terms of moving forward. Sometimes, this means approaching the insurance company involved.
In other situations, your attorney will recommend commencing a lawsuit. In either respect, you will have the finial decision as to the course that your case will take.
How We Handle Pending Cases
We recognize that having a pending case can be stressful for you and your family. Our law office is committed to keeping you updates as to the progress of your case at regular intervals and as we progress through the stages of litigation.
Of course, should you have questions about your case or medical care, we are truly here for you. Our office has a same-day return call policy. You are also welcome to email your attorney with questions. If you have an emergency or not satisfied with the response, you are always welcome to contact Mr. Rosenfeld.
We firmly believe that keeping clients ‘in the loop’ regarding the status of their case results in greater client satisfaction and ultimately better results.
Just as we are transparent with the initial sign-up process, we try to be equally transparent with case settlement and disbursement of funds. Every case receives a formal ‘Settlement Statement’ which clearly states the amount of the settlement, case expenses, liens and how much money you will receive --- to the penny.
You will have an opportunity to review this document and ask any questions concerning these figures with your attorney. Once you review and sign this document, this gives our office-limited power of attorney to sign off on other settlement documents on your behalf in order to expedite the disbursement of funds.
Just as you will receive a copy of all initial intake documents, you will also receive copies of all settlement documents including: releases, lien reduction letters and copies of checks.
Get Legal Help From an Experienced Personal Injury Law Firm Today
Rosenfeld Injury Lawyers takes pride in achieving superior results for each client. We are also deeply committed to seeing that you are satisfied with our services and how you were treated. We want to be the lawyers you like and would recommend to your friends and family.
We believe our business model is the best and only way to keep a law firm growing and retain a network of thousands of satisfied clients who continue to be our primary source of referrals.
If you are looking for an established law firm to represent yourself or a loved one in a serious injury or wrongful death case, contact Rosenfeld Injury Lawyers today for a free case review.