By law, every long-term care center in Illinois must “assure that outside services meet the needs of each client” to maintain their quality of life and overall health. Unfortunately, not all nursing homes, long-term care centers, and rehabilitation facilities properly train their caregivers and outside care providers to protect the rights, dignity, health and well-being of the residents under their care. Rosenfeld Injury Lawyers represent victims of abuse, harm, mistreatment or neglect who reside in Illinois long-term care (LTC) centers like Holland Terrace.
This LTC Center is a 16-certified-bed ‘for profit’ Home providing services to residents of South Holland and Cook County, Illinois. The Long-Term Care Facility is located at:
15175 State Street
South Holland, IL 60473
South Holland LTC Home Resident Safety Concerns
Families often visit Illinois Department of Public Health (IDPH – ltc.dph.illinois.gov) to obtain a complete historical list of all dangerous hazards, health violations, safety concerns, incident inquiries, opened investigations, and filed complaints. The regularly updated data can be used to make a well-informed decision on which LTC facilities in the community provide the highest level of care.
The Cook County neglect attorneys at Rosenfeld Injury Lawyers have reviewed the deficiencies, safety concerns and health violations at this long-term care (LTC) home that include:
- Failure to Ensure That Outside Sources Are Properly Tracking Any Change in a Resident’s Behavior
In a summary statement of deficiencies dated 08/29/2016, a state surveying agency opened a formal complaint against the long-term care home for its failure to “ensure outside services were tracking changes in behavior for [a resident] who has a diagnosis of Alzheimer’s disease.”
The deficient practice was first noted in the state investigator’s findings after reviewing a resident’s 02/08/2016 Individual Service Plan (ISP) that revealed the resident was diagnosed “with Down syndrome… Alzheimer’s disease, [and] dementia.” A review of the 3:00 PM 05/12/2016 Progress Notes revealed that “staff noticed that [the resident] was refusing to get off the workshop van and he was also fighting with staff.” The follow-up progress note revealed that “staff will continue to track his behavior. Staff will monitor this behavior and document… as needed.”
Records revealed that “on 08/29/2016, the facility provided the following incident reports related to [the resident’s] behavior of having difficulty getting on and off the van.” The 07/15/2015 Incident Report revealed that the resident “was returned home after a physical aggression incident.” Two weeks later, the 07/29/2016 Incident Report noted that the resident “was having difficulty getting out of the van.”
The Case Manager and Associate Director was asked on the morning of 08/25/2016 “how often [the resident] has exhibited the behavior of having difficulty getting on and off the bus.” They responded that “they are not sure because they have not been tracking the behavior.” However, according to the two employees, the resident “was exhibiting the behavior of having difficulty getting off the van to go to the workshop since the month of May 2016.”
The Associate Director also stated that “the driver or workshop staff would call [the resident’s] Aunt (Guardian) every time they had difficulty getting [the resident] off the van [...and] added that they have not been tracking the behavior since [the] Aunt was able to assist [the resident] to get out of the van.”
The state investigator noted that reviewing the facility documents she provided by the Residential Service Director on [the resident’s] attendance at the workshop, [the resident] was absent for numerous dates in 2016” including July 1, July 8, July 25, July 29, June 8, June 30, May 4, and May 11. However, the “facility staff are not able to provide the reason why he did not go to the workshop.”
The Associate Director stated on the afternoon of 08/25/2014 that “the dates that were left blank [on the facility sheet] may indicate the dates when [the resident] missed the workshop due to the behavior of difficulty of getting off the van.” However, the Director “was not sure because the workshop did not have documentation on when [the resident] exhibited the behavior of having difficulty getting on and off the van and being assisted by [the] Aunt to get off.”
The facility’s Administrator was interviewed on the afternoon of what 08/28/2016 and stated that the resident “had exhibited behavior getting on and off the van since the month of May 2016 [...and] confirmed that she does not have any documentation from the workshop on the date when [the resident] exhibited the behavior of having difficulty getting on and off the van.”
South Holland Illinois Nursing Home Abuse Lawyers
If your loved one has suffered injury or harm while residing at Holland Terrace, call the Rosenfeld Injury Lawyers law offices today. Our dedicated South Holland lawyers can work on your behalf at filing and resolving claims for compensation against all those who caused your loved one’s harm, injury or premature death.
We encourage you and your family to contact our Cook County abuse law office now by calling (888) 424-5757 to schedule your appointment for a comprehensive case review at no charge. No upfront fees are necessary because our law firm accepts all nursing home abuse claims for compensation, personal injury cases, and wrongful death lawsuits through contingency fee arrangements.