Super Lawyers
Illinois State Bar Association
Justia Lawyer Rating
Million Dollar Advocates Forum
Avvo Rating
BBB Accredited Business

Hilltop Skilled Nursing and Rehabilitation Center Ratings & Violations

Hilltop Skilled Nursing and Rehabilitation CenterEvery Illinois nursing home patient has the right to maintain their dignity and respect of individuality. Unfortunately, not all nursing staff and employees at facilities are properly trained to ensure the resident’s dignity is maintained. The elder abuse attorneys at Rosenfeld Injury Lawyers LLC provide legal advice, counsel, and representation to individuals who have been neglected and/or mistreated while residing at Illinois nursing facilities like Hilltop Skilled Nursing and Rehabilitation Center.

Every nursing home has a responsibility to ensure that the resident is treated in a manner that respects individuality and encourages the patient to participate in services and programs of their choice in a comfortable, clean and safe environment. In addition, the resident must be protected from any type of abuse or harsh treatment.

Hilltop Skilled Nursing and Rehabilitation Center

This Center is a 108-certified-bed ‘for-profit’ Medicare/Medicaid-accepted Nursing Home providing services and cares to residents of Charleston and Coles County, Illinois. The facility is located at:

910 West Polk Street
Charleston, Il 61920
(217) 345-7066

As a part of the Covenant Care Health Care System, Hilltop Skilled Nursing and Rehabilitation Center provides various nursing services including skilled nursing care and post-acute care along with physical, speech and occupational therapies.

Charleston Nursing Home Resident Safety Concerns

To ensure the families are fully informed of the provided care that every community nursing home offers, the federal government and state of Illinois routinely update their completed list of safety concerns, filed complaints, opened investigations and health violations of Homes nationwide. This information can be used to make an informed decision before placing a loved one in a facility.

Currently, Hilltop Skilled Nursing and Rehabilitation Center maintains an overall three out of five available star rating in the nationwide Medicare star rating summary comparison analysis system. This includes five out of five stars for quality measures, three out of five stars for staffing concerns and two out of five stars for health inspections. The Coles County nursing home neglect attorneys at Rosenfeld Injury Lawyers LLC have located various safety concerns and deficiencies at this nursing facility that include:

  • Failure to Maintain the Resident’s Dignity and Respect of Individuality

    In a summary statement of deficiencies dated 03/29/2016, a complaint investigation was opened against the facility for its failure to "promote resident dignity for [a resident] during fingerprinting and [a failure to] conduct the fingerprinting in a respectful and dignified manner to minimize any emotional distress, embarrassment, or physical effects and harm to the resident.” The resident “is one of four residents reviewed for criminal background checks.”

    The deficient practice was first noted in the state investigator’s findings of a cognitively intact resident admitted to the facility following joint replacement surgery. The facility Director of Business Development stated on the morning of 03/20/2016 that they had “ordered a name-based criminal background check for [the resident] on 02/19/2016.” The Director stated, “that the results of the name-based background check came back inconclusive on 02/23/2016 and a fingerprint-based background check was needed [...and] was arranged for 03/03/2016.”

    The resident’s spouse reported on the afternoon of 03/20/2016 that “we [the resident and the spouse] were so confused over the need to get [the resident’s] fingerprints after being in the facility a year ago (03/23/2015).” The staff also stated that “on 03/03/2016, a former Social Services designee “could not give a good reason for the fingerprints” and that neither the spouse nor the resident “were notified prior to [the resident’s] background check [that it] was not acceptable and fingerprints were needed.”

    The former Social Services designee stated, “you have no choice.” However, the spouse indicated that the resident was “not asked to sign a permission slip. After trying to contact friends and family for guidance, we felt trapped, so we agreed to be fingerprinted.”

  • Failure to Provide Cares and Services to Prevent the Development of a Pressure Sore

    In a summary statement of deficiencies dated 11/07/2014, a notation was made by a state surveyor during an annual licensure and certification survey involving the facility's failure to "identify and implement a treatment for a pressure ulcer.” The deficient practice by the nursing staff involved a resident with “a history of pressure ulcers and a November 2014 Physician Order Sheet (POS) indicating “weekly skin checks are to be completed on [the resident]. The skin assessment dated 10/31/2014 documents [the resident] is at high risk for pressure ulcers/skin breakdown.”

    The state investigator interviewed the facility’s Director of Nurses who stated that the staff “should have done a complete skin check per the physician’s orders [...and that the resident] has had pressure ulcers to the right inner buttock before.”

Charleston Illinois Nursing Home Abuse Lawyers

If your parent, grandparent or spouse has suffered injury or died prematurely while a patient at Hilltop Skilled Nursing and Rehabilitation Center, call Rosenfeld Injury Lawyers LLC now. Our seasoned Charleston attorneys provide legal representation to nursing home residents who have been mistreated or abused. Our legal team has years of experience in successfully resolving claims for compensation against caregivers and residents who harm nursing home patients.

We urge you to contact our Coles County elder abuse law office today at 888 424-5757 to schedule your free, no obligation comprehensive case evaluation. No upfront fees are necessary because our law firm accepts every personal injury case, wrongful death lawsuit, and nursing home abuse/neglect claim for compensation through a contingency fee agreement.


Disclaimer: The above inspection findings are take from public sources including the State Department of Health and from Medicare inspection conducted at the facility at least every fifteen months. Rosenfeld Injury Lawyers LLC cannot confirm that the content on this site is the most recent information related to the facilities mentions.

The inspection findings published are not complete. You may find the most up to date information here: or

The deficiencies/citations listed on this page may have been corrected or substantially corrected after the date of the inspection and date of publishing this material. This page is a legal advertisement and a resource of information for visitors. This material is not endorsed by the facility noted or by any governmental agency. Rosenfeld Injury Lawyers LLC does not have any affiliation with the facility.

Client Reviews
Jonathan Rosenfeld was professionally objective, timely, and knowledgeable. Also, his advice was extremely effective regarding my case. In addition, Jonathan was understanding and patient pertaining to any of my questions or concerns. I was very happy with the end result and I highly recommend Jonathan Rosenfeld. Michonne Proulx
Extremely impressed with this law firm. They took control of a bad motorcycle crash that left my uncle seriously injured. Without any guarantee of a financial recovery, they went out and hired accident investigators and engineers to help prove how the accident happened. I am grateful that they worked on a contingency fee basis as there was no way we could have paid for these services on our own. Ethan Armstrong
This lawyer really helped me get compensation for my motorcycle accident case. I know there is no way that I could have gotten anywhere near the amount that Mr. Rosenfeld was able to get to settle my case. Thank you. Daniel Kaim
Jonathan helped my family heal and get compensation after our child was suffered a life threatening injury at daycare. He was sympathetic and in constant contact with us letting us know all he knew every step of the way. We were so blessed to find Jonathan! Giulia
Jonathan did a great job helping my family navigate through a lengthy lawsuit involving my grandmother's death in a nursing home. Through every step of the case, Jonathan kept my family informed of the progression of the case. Although our case eventually settled at a mediation, I really was impressed at how well prepared Jonathan was to take the case to trial. Lisa