Highland Oaks Ratings & Violations
Many of our most vulnerable senior citizens are victimized by neglect, mistreatment and abuse while residing in nursing homes nationwide. In recent years, many families and residents have broken their silence to shed light on the neglectful and unscrupulous activities of nursing home caregivers who are in charge of providing the best care to the elderly, ill and disabled.
Our team of nursing home neglect attorneys serves as legal advocates to Illinois nursing home residents to ensure their safety and well-being. In addition, we publish publicly available information concerning the safety issues, complaints, common problems and opened investigations at nursing homes, rehabilitation centers and assisted-living facilities statewide. Many times, family members will use this information to ensure they make the best informed decision before placing a loved one in the hands of caregivers.
Highland Oaks is a 50-certified bed Medicaid facility providing medical services to residents of Elgin and DuPage County Illinois. The facility is located at:
2750 W. Highland Ave.
Elgin, IL 60123
In addition to independent living services, the not-for-profit facility also provides skilled nursing care. The facility is operated by the Apostolic Christian Church.
Nursing Home Patient Safety Concerns
Every year, the U.S. federal government updates its most current information on nursing homes, assisted living centers and rehabilitation facilities nationwide. Using a star rating summary, the information is posted on www.Medicare.gov. Currently, Highland Oaks maintains an overall four out of five stars rating including four stars for health inspections, five stars for staffing and one star for quality measures.
However, the nursing home neglect attorneys at Rosenfeld Injury Lawyers LLC have posted numerous complaints, inspections and safety concerns involving Highland Oaks. Some of these include:
- Failure to Properly Investigate or Report an Allegation of Abuse, Neglect or Mistreatment:
- Failure to Properly Care for Facility-Acquired Bedsores:
- Failure to Properly Administer Incontinence Care:
In a summary statement of deficiencies dated 09/05/2014, an investigation report is opened against the facility for its failure “to conduct a thorough investigation of bruises of unknown origin to rule out possible abuse.” This is in response to a 9/3/14 incident when a CNA (certified nurse aide) giving the resident the shower “noticed a 2.5 cm x 1.7 cm bruise on top of the left forehead.” This was of concern because “there were no documented staff or other interviews to gather information to determine the cause of the bruise to rule out abuse.”
In a summary statement of deficiencies dated 08/22/2013, a complaint investigation is opened against the facility for its failure to “implement and record review, the facility failed to implement pressure sore treatment according to plan of care in order to promote healing and prevent infection. The facility also failed to obtain a physician order to ensure current treatment of the pressure sore was appropriate.”
In a summary statement of deficiencies dated 07/20/2012, a notation is made of the facility’s failure to “Analyze the contributing factors for residents identified with urinary incontinence, complete a thorough assessment of factors that may predispose [a resident] to having urinary incontinence with resulting moisture associated skin disorder contributing to a stage III pressure sore.” The facility also failed to “develop individualized goals and implement specific plans or interventions in order to prevent or minimize decline, including whether the causes of the resident’s incontinence are reversible or irreversible.” In response, nursing staff at Highland Oaks indicated that “the facility plans on improving the incontinent assessments to better reflect the factors leading to each residents’ incontinence episodes.”
Elgin, Illinois Nursing Home Abuse Lawyers
If you, or a loved one, have suffered injuries, harm or neglect while residing at Highland Oaks or any other nursing facility in Illinois, Rosenfeld Injury Lawyers LLC can help. Our reputable nursing home abuse case attorneys can take legal steps to intervene on your behalf to ensure your safety, while holding those responsible for your harm financially and legally accountable.
Please call our law office today at (888) 424-5757 to schedule a full free case evaluation so we can determine all possible legal steps to seek financial recompense on your behalf. We accept these types of cases on contingency. This means we provide all legal representation without the need of paying any upfront retainer or fee.