Coronavirus Update: To New & Existing Clients Learn More ›

Super Lawyers
Illinois State Bar Association
Justia Lawyer Rating
Million Dollar Advocates Forum
Avvo Rating
BBB Accredited Business

Highland Oaks Ratings & Violations

Highland OaksMany of our most vulnerable senior citizens are victimized by neglect, mistreatment and abuse while residing in nursing homes nationwide. In recent years, many families and residents have broken their silence to shed light on the neglectful and unscrupulous activities of nursing home caregivers who are in charge of providing the best care to the elderly, ill and disabled.

Our team of nursing home neglect attorneys serves as legal advocates to Illinois nursing home residents to ensure their safety and well-being. In addition, we publish publicly available information concerning the safety issues, complaints, common problems and opened investigations at nursing homes, rehabilitation centers and assisted-living facilities statewide. Many times, family members will use this information to ensure they make the best informed decision before placing a loved one in the hands of caregivers.

Highland Oaks

Highland Oaks is a 50-certified bed Medicaid facility providing medical services to residents of Elgin and DuPage County Illinois. The facility is located at:

2750 W. Highland Ave.
Elgin, IL 60123
(847) 741-4543

In addition to independent living services, the not-for-profit facility also provides skilled nursing care. The facility is operated by the Apostolic Christian Church.

Nursing Home Patient Safety Concerns

Every year, the U.S. federal government updates its most current information on nursing homes, assisted living centers and rehabilitation facilities nationwide. Using a star rating summary, the information is posted on Currently, Highland Oaks maintains an overall four out of five stars rating including four stars for health inspections, five stars for staffing and one star for quality measures.

However, the nursing home neglect attorneys at Rosenfeld Injury Lawyers LLC have posted numerous complaints, inspections and safety concerns involving Highland Oaks. Some of these include:

  • Failure to Properly Investigate or Report an Allegation of Abuse, Neglect or Mistreatment:
  • In a summary statement of deficiencies dated 09/05/2014, an investigation report is opened against the facility for its failure “to conduct a thorough investigation of bruises of unknown origin to rule out possible abuse.” This is in response to a 9/3/14 incident when a CNA (certified nurse aide) giving the resident the shower “noticed a 2.5 cm x 1.7 cm bruise on top of the left forehead.” This was of concern because “there were no documented staff or other interviews to gather information to determine the cause of the bruise to rule out abuse.”

  • Failure to Properly Care for Facility-Acquired Bedsores:
  • In a summary statement of deficiencies dated 08/22/2013, a complaint investigation is opened against the facility for its failure to “implement and record review, the facility failed to implement pressure sore treatment according to plan of care in order to promote healing and prevent infection. The facility also failed to obtain a physician order to ensure current treatment of the pressure sore was appropriate.”

  • Failure to Properly Administer Incontinence Care:
  • In a summary statement of deficiencies dated 07/20/2012, a notation is made of the facility’s failure to “Analyze the contributing factors for residents identified with urinary incontinence, complete a thorough assessment of factors that may predispose [a resident] to having urinary incontinence with resulting moisture associated skin disorder contributing to a stage III pressure sore.” The facility also failed to “develop individualized goals and implement specific plans or interventions in order to prevent or minimize decline, including whether the causes of the resident’s incontinence are reversible or irreversible.” In response, nursing staff at Highland Oaks indicated that “the facility plans on improving the incontinent assessments to better reflect the factors leading to each residents’ incontinence episodes.”

Elgin, Illinois Nursing Home Abuse Lawyers

If you, or a loved one, have suffered injuries, harm or neglect while residing at Highland Oaks or any other nursing facility in Illinois, Rosenfeld Injury Lawyers LLC can help. Our reputable nursing home abuse case attorneys can take legal steps to intervene on your behalf to ensure your safety, while holding those responsible for your harm financially and legally accountable.

Please call our law office today at (888) 424-5757 to schedule a full free case evaluation so we can determine all possible legal steps to seek financial recompense on your behalf. We accept these types of cases on contingency. This means we provide all legal representation without the need of paying any upfront retainer or fee.

Disclaimer: The above inspection findings are take from public sources including the State Department of Health and from Medicare inspection conducted at the facility at least every fifteen months. Rosenfeld Injury Lawyers LLC cannot confirm that the content on this site is the most recent information related to the facilities mentions.

The inspection findings published are not complete. You may find the most up to date information here: or

The deficiencies/citations listed on this page may have been corrected or substantially corrected after the date of the inspection and date of publishing this material. This page is a legal advertisement and a resource of information for visitors. This material is not endorsed by the facility noted or by any governmental agency. Rosenfeld Injury Lawyers LLC does not have any affiliation with the facility.

250M + Recovered for Our Clients
No Fee Guarantee We Never Charge a Fee Unless We Win
Available 24/7 Available 24-Hours per Day When You Need Us
Client Reviews
Jonathan Rosenfeld was professionally objective, timely, and knowledgeable. Also, his advice was extremely effective regarding my case. In addition, Jonathan was understanding and patient pertaining to any of my questions or concerns. I was very happy with the end result and I highly recommend Jonathan Rosenfeld. Michonne Proulx
Extremely impressed with this law firm. They took control of a bad motorcycle crash that left my uncle seriously injured. Without any guarantee of a financial recovery, they went out and hired accident investigators and engineers to help prove how the accident happened. I am grateful that they worked on a contingency fee basis as there was no way we could have paid for these services on our own. Ethan Armstrong
This lawyer really helped me get compensation for my motorcycle accident case. I know there is no way that I could have gotten anywhere near the amount that Mr. Rosenfeld was able to get to settle my case. Thank you. Daniel Kaim
Jonathan helped my family heal and get compensation after our child was suffered a life threatening injury at daycare. He was sympathetic and in constant contact with us letting us know all he knew every step of the way. We were so blessed to find Jonathan! Giulia
Jonathan did a great job helping my family navigate through a lengthy lawsuit involving my grandmother's death in a nursing home. Through every step of the case, Jonathan kept my family informed of the progression of the case. Although our case eventually settled at a mediation, I really was impressed at how well prepared Jonathan was to take the case to trial. Lisa