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Heritage Healthcare Services Ratings & Violations

For over five decades, Heritage Enterprises has offered health care services at facilities throughout the state of Illinois and Indianapolis, Indiana. The company's assets include twenty-one owned facilities, ten managed facilities, and six Evergreen centers. Heritage of Care in Elgin is the only Heritage Enterprises in the Chicago area.

Heritage Operations Group at a Glance

Number of
Headquarters 115 W. Jefferson St. Suite 401
P.O. Box 3188
Bloomington, IL 61702-3188
Year founded 1963
Type of Care
Skilled Nursing
Supportive Living
Assisted Living
Memory Care
Independent Living

Heritage Enterprises offers a variety of services, including therapeutic therapy, skilled nursing, supportive and assisted living solutions, memory care, independent living options, and wellness communities. Their locations include:

  • Glenhaven Gardens Supportive Living (Alton)
  • Evergreen Place Supportive Living (Beardstown, Decatur, Litchfield, and Streator)
  • Evergreen Place Assistive Living (Chillicothe, Normal)
  • Colonial Manor (Danville)
  • Country Healthcare & Rehab (Gifford)
  • Evergreen Crossing & The Lofts (Indianapolis, IN)
  • Castle Manor Supportive Living (Lincoln)
  • Clair's Manor (Lincoln)
  • Burnsides Community Health Center (Marshall)
  • Mason City Area Nursing Home (Mason City)
  • Odd Fellow – Rebekah Home (Mantoon)
  • Vonderlieth Living Center (Mt. Pulaski)
  • Adelaide Apartments Independent Living (Normal)
  • Evergreen Village (Normal)
  • Evergreen Villas – Normal (Normal)
  • Illinois Knights Templar Home (Paxton)
  • Sunny Acres Nursing Facility (Petersburg)
  • The Villas Senior Care Community (Sherman)
  • Regency Care (Springfield)
  • Walnut Manor Nursing Center (Walnut)
  • Heritage Health (Beardstown, Bloomington, Carlinville, Chillicothe, Dwight, Elgin, El Paso, Gibson City, Gillespie, Hoopeston, Jacksonville, LaSalle, Litchfield, Mendota, Minonk, Mt. Sterling, Mt. Zion, Normal, Pana, Peru, Robinson, Springfield, Staunton and Streator)

Restorative Care Available to Patients at Heritage Healthcare

Heritage health Enterprises offers restorative care, including rehabilitation and therapies to treat medical conditions and diagnoses that include:

  • Physical therapies including gait training and fall management
  • Occupational therapies including community re-entry and living skills retraining
  • Speech therapies to rehabilitate from swallowing disorders (dysphagia) and Parkinson's disease

Many of the therapists providing services that Heritage Healthcare Centers are Geriatric Specialization certified or hold DPT (Doctor of Physical Therapy) degrees to provide optimal care to home residents.

Supportive and Assisted Living Solutions

Many senior citizens eager to remain independent later in life lose the ability to live alone. Because of that, many of these individuals will move into an assisted living facility to retain independent living at many levels of daily life.

They often require assistance with daily medical, hygiene, and living needs, including bathing, medication reminders, transportation, housekeeping, and meal preparation. Heritage Healthcare Centers provide lifestyle solutions at their Evergreen Place Assisted Living facility in Normal, with additional facilities opening in Chillicothe (2015) and Orland Park (2016).

Heritage Enterprises also offers supportive solutions for senior citizens at every income level. The supportive living facilities accept payment through long-term care insurance, private pay, and Medicaid. The Evergreen Village Supportive Living centers are located in Normal, Litchfield, Streator, Beardstown, Decatur, Lincoln, and Alton.

Medicare and Medicaid Regulations and Rules

State laws and the federal government through the Department of Health and Human Services regulates nursing homes nationwide. State inspectors and investigators survey nursing facilities year-round to schedule appointments and unannounced visits. Their investigative work can identify nearly every form of abuse and neglect.

After their health inspection survey or investigation has concluded, the state team will rank the facility based on the national averages through an overall rating, staffing issues, and quality of service they provide. The above inspection findings are kept in public records that can be viewed from various public sources.

Lawsuit Filed Alleging Neglect at Heritage Enterprises

In the summer of 2014, a lawsuit was filed by a former employee of Heritage Enterprises, alleging her wrongful termination was the result of reporting negligent care at the Alton Glenhaven Gardens Supportive Living facility. The complaint claims the woman informed supervisors of improper treatment of patients residing at the facility due to understaffing and overwork of the nursing staff members.

Apparently, after voicing concerns about how Glenhaven Gardens was managed, she was discharged from her employment.

Many nursing facilities throughout the nation reduce or limit the number of staff members on hand to save money and generate higher profits. However, the understaffing at the facility usually results in overworked nurses, nurse's aides, vocational nurses, and nursing assistants. The demand for minimal staff charged with monitoring nursing home residents usually leads to some type of neglect, causing injuries or death of the elderly resident.

Physical abuse and neglect in nursing facilities can cause significant harm to the patient, including the development of bed sores, malnutrition, dehydration, and loss of function. In many incidences, understaffing leads to deplorable living conditions, poor hygiene, a failure to maintain constant contact, and disease. Physical abuse and mistreatment are not always apparent. Any employee that humiliates, verbally abuses, or takes photos of a resident to post on social media or text message is guilty of home abuse.

When a nursing facility does not develop, implement, and enforce practical standards of care for all residents, and a patient is injured, they can be held legally liable to the victim and surviving family members.

Other Claims Filed Against Heritage

Nursing Home Case in La Salle, Illinois

This case involved a combination of issues, including neglect, at a Heritage location. The dispute was triggered when a resident fell onto the floor. She broke her leg and suffered various personal injuries. She was going from the bathroom to her wheelchair.

Reports are unclear as to how many staff-if any - were present at the time. Home abuse lawyers for the woman claimed that this happened because of the negligent supervisory processes of the facility. The complaint sought compensation related to the damages she suffered due to their negligence. The dispute was handled privately.

Nursing Home Lawsuit Brought in Illinois

This controversy arose at a Heritage facility in Peru, Illinois. A female resident had been staying there for quite some time. She needed a tracheotomy tube to breathe. However, at some undetermined point, something blocked the tube.

She struggled to breathe and eventually died from the obstruction. Home abuse attorneys for the woman sued the hospital. Their lawsuit complained that the registered nurses did not properly watch her, notice the block, or prevent the oxygen loss.

Also, they made the contention that the nursing home doctored records in an apparent attempt to clean up its behavior. The plaintiffs sought recovery for her wrongful death as well as compensation for her pain while still alive, bills, and similar damages.

Nursing Home Malpractice Case Filed in Illinois

This matter highlights the fact that any nursing home and rehabilitation center operates as care facilities and medical facilities. Many residents come there not just to live but to receive proper care. Here, the trouble started at a Heritage location in Mt. Zion. The female plaintiff was given the wrong prescription and way too much of it. The medication was an antipsychotic treatment. The effects were severe.

They immediately reduced her mental and physical faculties. This lawsuit was more shaped as malpractice than negligence, but the effect is the same. In these circumstances, plaintiffs merely have to plead and prove things in a slightly different way.

Yet, they can seek the same kinds and amounts of compensation. Here, that may have been for her immediate and long-term pain and changed the quality of life as well as any bills or other losses that resulted from the events.

Nursing Home Bed Sore Case Brought in Illinois

The resident that sued here had been staying at the Heritage nursing home facility for several years before these events took place. She was mostly immobile. Staff needed to help her move and reposition so that bed sores did not emerge and spread. However, she did not get this assistance.

Consequently, some sores did emerge around her elbow. These got so bad that you could see the bone. Doctors performed debridement operations as well as a bicep tendon release. In a complaint filed in Sangamon County, the woman sought damages for these developments. The central claim was that the defendant (nursing home facility) was negligent in the treatment and supervision of the woman.

Is it Time for You to Explore a Potential Claim Against Heritage Nursing Home?

Many families and victims will file an elder abuse claim or wrongful death lawsuit seeking financial compensation for their injuries, damages, and losses. Hiring an attorney to take legal action can usually stop the home abuse and neglect immediately.

Rosenfeld Injury Lawyers LLC works on behalf of the victim to ensure that nursing home operators are held fully accountable when a patient is injured or killed. Our team has successfully prosecuted nursing home negligence lawsuits in many different jurisdictions and can ensure a guarantee of a financial recovery.

Call us today at (888) 424-5757 or fill in the contact form now. Jonathan Rosenfeld and his magnificent cohesive team have handled hundreds of cases throughout Illinois, including in the following localities of DuPage County, Cook County, Arlington Heights, Des Plaines, and Heritage Park.

Disclaimer: The above inspection findings are take from public sources including the State Department of Health and from Medicare inspection conducted at the facility at least every fifteen months. Rosenfeld Injury Lawyers LLC cannot confirm that the content on this site is the most recent information related to the facilities mentions.

The inspection findings published are not complete. You may find the most up to date information here: or

The deficiencies/citations listed on this page may have been corrected or substantially corrected after the date of the inspection and date of publishing this material. This page is a legal advertisement and a resource of information for visitors. This material is not endorsed by the facility noted or by any governmental agency. Rosenfeld Injury Lawyers LLC does not have any affiliation with the facility.

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