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Heritage Health Mount Sterling Ratings & Violations

Heritage Health Therapy & Senior Care

Heritage Health – Mount Sterling To eliminate the spread of infection in Illinois nursing facilities, Registered Nurses, Licensed Practical Nurses and Certified Nursing Assistants are required to follow procedures and protocols when providing care. This is especially important if the resident is diagnosed with urinary tract infections or other contagious condition. Unfortunately, not all facilities provide adequate training, supervision and monitoring of the nursing staff on how to appropriately provide hygiene and incontinent care. Rosenfeld Injury Lawyers LLC have represented individuals who have developed preventable infections while residing at Illinois nursing facilities like Heritage Health – Mount Sterling.

Heritage Health – Mount Sterling

This Center is an 87-certified-bed ‘for-profit’ Nursing Facility providing cares and services to residents of Mount Sterling and Brown County, Illinois. The Medicaid/Medicare-accepted nursing home is located at:

435 Camden Road
Mount Sterling, IL 62353
(217) 773-3377

In addition to providing Rehabilitation-To-Home short term therapy, the facility also provides short-term and long-term skilled nursing care, restore therapy, outpatient therapy and speech, physical and occupational therapies along with hospice and respite care.

Mount Sterling Nursing Home Resident Safety Concerns

To ensure families are fully informed of the level of care every nursing home provides, the federal government and the state of Illinois routinely update their nursing home database system. This information reflects a comprehensive list of safety concerns, filed complaints, opened investigations and health violations that can be found on numerous websites including

Currently, Heritage Health – Mount Sterling maintains an overall three out of five available star rating in the Medicare summary system compared to all other nursing homes nationwide. This includes three out of five stars for quality measures and health inspections in two out of five stars for staffing concerns. The Brown County nursing home neglect attorneys at Rosenfeld Injury Lawyers LLC have located safety concerns and deficiencies at this nursing facility including:

  • Failure to Provide Every Resident an Environment Free of the Spread of Infection

    In a summary statement of deficiencies dated 05/24/2016, a state survey team opened a complaint investigation against the facility for its failure to "ensure staff followed operational policies and procedures for infection control during incontinence / peri-care.” The deficient practice by the nursing staff affected two residents at the facility.

    The deficient practice was first noted in the state investigator’s findings involving an observation of a Certified Nursing Assistant providing care to a resident at 9:10 AM on 05/20/2016. The CNA “donned gloves and assisted [the resident] to the bathroom.” The resident indicated to the CNA that they “did urinate.” The CNA assisted the resident “to a standing position and began to pull [the resident’s] incontinence brief and slacks up when [the CNA] was asked to note of stool smear in the incontinent brief approximately four inches in length.”

    The Certified Nursing Assistant assisted the resident “back onto the toilet where [the resident] had more feces/bowel movement.” When the resident was done toileting, the CNA “used only toilet paper to wipe away feces from [the resident’s] rectum”. The CNA then “replace the soil incontinent brief with a clean one and pulled up [the resident’s] slacks, but did not provide any peri-care.”

    The investigator reviewed the resident’s medical records that revealed the resident “was treated with antibiotics for urinary tract infections on 04/12/2016 due to a culture resulting in E. coli (Escherichia Coli) bacterium and previously on 04/03/2016 for urine culture which grew Streptococcus agalacitae.” The investigator noted that the actions by the nursing staff failed to follow the facility’s 08/27/2016 policy titled: Incontinent Care – Male & Female that reads in part:

    “To prevent infection and odors… Cleanse area as well with soap and water (or perineal cleanser) on a washcloth.”

  • Failure to Ensure Residents Remain Free from Unnecessary and Unauthorized Physical Restraints

    In a summary statement of deficiencies dated 11/05/2015, a notation was made by the state surveyor in regards to the facility’s failure to “identify restraint, complete an assessment prior to applying restraint, and have a plan for the reduction of a restraint.”

    The deficient practice was first noted in the state investigator’s findings after an observation was made of a resident on the afternoon of 11/02/2015 “ambulating in an enclosed frame wheelchair.” A Certified Nursing Assistant (CNA) providing the resident care asked the resident “to unlatch strap that was between [the resident’s] legs and attached the frame of the enclosed framed wheel walker.” The resident “had no response to the direction and was unable to unlatch the strap.” The CNA also asked the resident “to open the bar that closed the enclosed framed wheeled walker, and [the resident] had no response to the direction and was an able to open the bar. The investigator noted that there was no assessment in the resident’s Care Plan for the use of a restraint.

Mount Sterling Illinois Nursing Home Abuse Lawyers

If your loved one has suffered injury or died prematurely while a patient at Heritage Health – Mount Sterling, call Rosenfeld Injury Lawyers LLC now. Our dedicated Mount Sterling attorneys represent clients with victim cases that involve mistreatment.

We encourage you and your family to contact our Brown County elder abuse law office today by calling (888) 424-5757 to schedule your appointment for a full free case review. Our law firm does not require any upfront payment because we accept all nursing home neglect/abuse cases through contingency fee agreements.


Disclaimer: The above inspection findings are take from public sources including the State Department of Health and from Medicare inspection conducted at the facility at least every fifteen months. Rosenfeld Injury Lawyers LLC cannot confirm that the content on this site is the most recent information related to the facilities mentions.

The inspection findings published are not complete. You may find the most up to date information here: or

The deficiencies/citations listed on this page may have been corrected or substantially corrected after the date of the inspection and date of publishing this material. This page is a legal advertisement and a resource of information for visitors. This material is not endorsed by the facility noted or by any governmental agency. Rosenfeld Injury Lawyers LLC does not have any affiliation with the facility.

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