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Heritage Health Elgin Ratings & Violations

Heritage Health-Elgin Maintaining dignity while living in a nursing facility is an essential element to enjoying life while receiving end-of-life care and assistance at nursing facilities. Unfortunately, senior citizens, the disabled and rehabilitating individuals who live in assisted-living homes, nursing facilities and rehabilitation centers are not always afforded the respect they are due from the medical staff and caregivers who are in charge of their health and hygiene needs.

Our dedicated team of nursing home abuse case attorneys offer their legal advocacy services to every resident of Illinois nursing homes. We stand ready to take immediate legal action to intervene on behalf of any victim of abuse, mistreatment, neglect or disrespect. We also post publicly available information concerning nursing facilities throughout Illinois. Many families use this valuable data as an effective tool to make a well-researched informed decision when choosing a nursing facility in their community as a way to ensure that their loved one is afforded dignity-conserving care and is treated with the full respect they deserve.

Heritage Health-Elgin

Heritage Health-Elgin is a 94-certified bed Medicaid/Medicare participating facility providing skilled nursing solutions to residents of DuPage County, including those who live in Elgin, Illinois. The facility is located at:

355 Raymond Street
Elgin, IL 60120
(847) 697-6636

The for-profit organization provides various medical services including skilled nursing, supportive and assisted living, restorative therapy and care for Alzheimer’s and dementia.

Nursing Home Resident Safety Concerns

The federal government maintains a star rating system on every nursing facility nationwide, and posts the updated information on their website portal at Currently, Heritage Health-Elgin maintains an overall five out of five stars rating including four out of five stars for both staffing and health inspections and five stars for quality care.

However, the nursing home neglect attorneys at Rosenfeld Injury Lawyers LLC have found numerous opened complaints and safety concerns involving the facility. Some of these include:

  • Failure to Properly Assess and Evaluate In-House Cases of Urinary Incontinence:
  • In a summary statement of deficiencies dated 11/25/2014, a complaint investigation was opened concerning the facility’s failure “to comprehensively assess and evaluate the cause of [2 resident’s] urinary incontinence.” In addition, a notation is also made for the facility’s failure “to analyze the result of [both residents] voiding pattern in order to implement an individualized Bowel and Bladder program [and] failed to provide thorough incontinence care for [3 residents].”

  • Failure to Maintain Dignity and Respect of Individuality:
  • In a summary statement of deficiencies dated 12/17/2010, during an annual licensure and certification survey, an observation is made of the facility’s failure due to ignoring “a resident who became incontinence of stool during a group activity and failed to treat resident respectfully.” This is in response to an incident that occurred on 12/15/2010 when the resident had “a strong urine and fecal order was present while a ball toss activity was going on [which was] conducted by [a staff member].”

    The resident was “totally dependent on the staff for bowel and bladder care according to the care plan” and was “observed seated in a wheel chair in the activity room during this time …. [when there was] a strong fecal older in the room. There were 11 other residents seated in this room in wheelchairs. [The resident] was observed to stand from her wheel chair and an alarm sounded. [The resident] was told to sit down by [the activity staff] and was assisted to sit down.” No immediate action was taken to handle her incontinence.

Elgin, Illinois Nursing Home Abuse Attorneys

If you, or a loved one, was treated without dignity or respect, or suffered injuries and harm through mistreatment, neglect or abuse while residing at Heritage Health-Elgin, Rosenfeld Injury Lawyers LLC can help. Our team of nursing home abuse case attorneys can take legal steps on your behalf to stop the mistreatment and abusive behavior by staff members at the facility.

We urge you to make quick contact with our law offices today by calling (888) 424-5757. Our attorneys can provide a free, no obligation full case review and will offer numerous legal options on how to proceed to receive recompense for your damages and hold those legally responsible for your injuries financially accountable.

Disclaimer: The above inspection findings are take from public sources including the State Department of Health and from Medicare inspection conducted at the facility at least every fifteen months. Rosenfeld Injury Lawyers LLC cannot confirm that the content on this site is the most recent information related to the facilities mentions.

The inspection findings published are not complete. You may find the most up to date information here: or

The deficiencies/citations listed on this page may have been corrected or substantially corrected after the date of the inspection and date of publishing this material. This page is a legal advertisement and a resource of information for visitors. This material is not endorsed by the facility noted or by any governmental agency. Rosenfeld Injury Lawyers LLC does not have any affiliation with the facility.

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