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Heritage Health Bloomingdale Ratings & Violations

Heritage Health – BloomingtonMany Illinois nursing home residents have indwelling catheters that require a high level of care to eliminate the potential development of urinary tract infections. Unfortunately, some nursing facilities fail to adequately train their nursing staff, including Certified Nursing Assistants, when providing cares and treatments to patients with catheters, which is often detrimental to the health and well-being of the resident. Rosenfeld Injury Lawyers LLC have represented residents who suffered avoidable urinary tract infections while residing at Illinois nursing facilities like Heritage Health – Bloomington.

Heritage Health – Bloomington

This Center is an 111-certified-bed ‘for-profit’ Medicaid/Medicare-approved facility providing nursing services to residents of Bloomington and McLean County, Illinois. The nursing home is located at:

700 East Walnut
Bloomington, IL 61701
(309) 827-8004

In addition to providing 24/7 long-term and short-term skilled nursing care, Heritage Health Bloomington also offers:

  • Occupational, physical and speech therapies
  • Respiratory therapy
  • Outpatient therapy
  • Restore-to-home
  • Hospice care

Bloomington Nursing Home Resident Safety Concerns

A list of health violations, filed complaints, safety concerns and opened investigations on nationwide nursing homes can be downloaded from federal and state database websites including Many families use this information to determine the best facility to place a loved one who requires the highest level of hygiene assistance and skilled healthcare.

Currently, Heritage Health – Bloomington maintains an overall four out of five available star rating in the nationwide comparison analysis Medicare rating summary system.

This includes four out of five stars for staffing concerns and three out of five stars for both quality measures and health inspections. The McLean County nursing home neglect attorneys at Rosenfeld Injury Lawyers LLC have found many safety concerns and deficiencies at this nursing home including:

  • Failure to Provide Residents an Environment Free of Itch Mite Scabies and Failure to Provide Services to Eliminate the Potential Development of Urinary Tract Infections

    In a summary statement of deficiencies dated 11/05/2015, a state investigator noted that the facility failed to “secure the catheter, failed to keep the drainage bag below the level of the bladder and failed to protect the catheter from potential contamination.”

    The deficient practice was first noted in the state investigator’s findings involved a resident whose October 2015 Order Summary listed the resident’s diagnoses including Urinary Tract Infections, Urinary Retention, Renal Osteodystrophy, and Chronic Kidney Disease Stage III. The investigator noted that the facility’s Director of Nursing stated on the morning of 11/02/2015 that the resident “was in isolation for scabies,” a serious skin condition caused by Sarcoptes scabiei – a human itch mite that burrows into the skin causing symptoms of rash and itching.

    An observation was made of the resident on the morning of 11/02/2015 while the resident “was sitting on the side of the bed with the catheter drainage bag secured to the bed frame.” A Certified Nursing Assistant providing care “removed the drainage bag from the bed and was holding it at waist level, which was six inches above [the resident’s] bladder” and held it there for three minutes.

    While transferring the resident “from the wheelchair to the toilet, the catheter drainage bag was attached to the wheelchair” and when the CNAs pulled the resident’s pants down, the resident yelled, “be careful, it hurts!” The Certified Nursing Assistant said that “the catheter was not secured with the leg strap and that sometimes when “pulling down [the resident’s] pants, the catheter gets pulled and it hurts him.”

    While moving the resident’s wheelchair backward from the bathroom, the catheter drainage bag was still attached and the resident yelled: “oh no, it’s stretched out!” One Certified Nursing Assistant “remove the catheter drainage bag… placed it on the bathroom floor” in front of the resident where it remained for thirty minutes, increasing the potential for contamination.

  • Failure to Provide Every Resident an Environment Free of Accident Hazards and Provide Adequate Supervision to Avoid Injury

    In a summary statement of deficiencies dated 11/05/2015, a notation was made by a state investigator concerning the facility's failure to "implement interventions and provide supervision to prevent falls.”

    The deficient practice was first noted in the state investigator’s findings involving a resident diagnosed with dementia and anxiety disorder who “fell while trying to transfer herself from the bed to go to the bathroom.” The resident’s Occurrence Report of 08/10/2015 documents that “interventions in response to the fall as ‘1) staff to monitor for positioning a wheelchair while the patient is in bed to ensure it is facing the bed with brakes locked due to [the resident’s] poor safety awareness. 2) [The resident] has an oversize comforter on the bed to ensure that it is positioned correctly on the bed and not on the floor to prevent fall hazards.” The investigator noted that “neither of these interventions was placed in the resident’s Care Plan.”

Bloomington Illinois Nursing Home Abuse Lawyers

If you believe your parent, grandparent or spouse has been harmed or injured while residing at Heritage Health – Bloomington, call Rosenfeld Injury Lawyers LLC now. Our Bloomington respected attorneys have represented clients who have been mistreated by caregivers and other residents at their nursing facility.

We urge you to contact our McLean County elder abuse law office at (888) 424-5757. Schedule your appointment today for your free comprehensive case review. Make no payment upfront for our legal fees which are paid only after we have successfully resolved your case by winning at trial or negotiating an acceptable out-of-court settlement on your behalf.


Disclaimer: The above inspection findings are take from public sources including the State Department of Health and from Medicare inspection conducted at the facility at least every fifteen months. Rosenfeld Injury Lawyers LLC cannot confirm that the content on this site is the most recent information related to the facilities mentions.

The inspection findings published are not complete. You may find the most up to date information here: or

The deficiencies/citations listed on this page may have been corrected or substantially corrected after the date of the inspection and date of publishing this material. This page is a legal advertisement and a resource of information for visitors. This material is not endorsed by the facility noted or by any governmental agency. Rosenfeld Injury Lawyers LLC does not have any affiliation with the facility.

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