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Helia Healthcare Services Ratings & Violations

Helia Healthcare provides skilled nursing and long-term care, along with rehabilitation and therapeutic services at thirteen home facilities throughout Illinois. These cities include Belleville, Benton, Champaign, Energy, Greenville, Olney, West Frankfort, and Yorkville. The company operates four rehabilitation centers and nine skilled nursing homes in the United States.

Helia Healthcare at a Glance

Number of
Headquarters 400 E Hillview Ave
Greenville, IL 62246
Year founded Not Available
Type of Care
Skilled Nursing
Rehabilitation & Restorative Services
Long-Term Care

The corporation is committed to providing superior levels of compassionate care to every nursing home resident. They provide proper training, constant contact, Medicare and Medicaid services, and proper care to every patient that includes:

  • Skilled Nursing – Helia Healthcare provides clinical services to residents, including IV therapies, restorative nursing, wound care, nutritional support, advanced respiratory solutions, and cardiac care to meet the specific needs of each patient. Upon admittance, the resident's current condition will be evaluated by a physician to assist in developing a plan of care that addresses the health, physical and emotional needs of the patient.
  • Rehabilitation and Restorative Services – The care centers that are owned and operated by Helia Healthcare provide rehabilitation, therapy, and therapeutic services to assist patients healing from illnesses, injuries, or surgeries. The services include physical therapy, speech therapy, and occupational therapy, along with recreational therapies that are beneficial to every resident eager to return to various hobbies and activities.
  • Long-Term Care – Patients with emotional, mental, or physical disabilities or individuals suffering from chronic illness often require long-term care. Helia Healthcare offers long-term solutions, including memory care, for seniors who have dementia or Alzheimer's disease. The centers provide advanced respiratory care using innovative portable ventilators and developmental disability solutions to minimize distress and agitation associated with many developmental disabilities.

In addition to the above medical and physical assistance services, Helia Healthcare provides hospice care to patients and families. The services include support and comfort using effective solutions, including symptom and pain management and other palliative care. The company provides hospice services at a time in the patient's life when treatments, surgeries, procedures, and care options are no longer useful.

Nursing Home Ratings & Helia Healthcare

The U.S. federal government, through CMS (Centers for Medicaid and Medicare Services), rates every nursing facility across the nation based on three criteria, including health inspections, nursing staffing, and quality measures.

The simple rating system, based on a summary statement of deficiencies, provides an instant snapshot of how well each nursing facility is managed, including quality measures that rate the facility's response to fulfilling the needs of every resident.

Staff ratings provide staffing hours data indicating the demand of the workforce, including registered nurses, certified nursing assistant, licensed vocational nurses, and licensed practical nurses. State inspectors visiting the location formulate the health investigation results. The more stars reported at the facility, the better the rating.

The public sources rating system managed by CMS is updated continuously. Current rate results show that Helia Healthcare of Greenville rates above average overall with four out of five stars in health inspections, and two out of five stars for quality measures and staffing.

Helia Healthcare of Energy rates three out of five stars overall with high marks in staffing and quality measures and below-average marks for health inspections. All other Illinois-based Helia Healthcare Centers, including Helia Healthcare of Champaign rate "below average" and "much below average" overall in the rating system.

Allegations of Mistreatment Involving Helia Facilities

The most common problems patients suffer in nursing facilities involve home neglect and abuse at the hands of caregivers and other residents. In December 2014, surviving family members of a deceased woman who had resided at a Helia Healthcare facility filed suit claiming the resident died from conditions that arose from neglect at the nursing home.

The lawsuit alleges that the patient suffered from malnutrition, dehydration, urinary tract infection, depression, pneumonia, injuries from falling, loss of social and cognitive skills while under the care of Helia Healthcare.

As a result of the victim's wrongful death, the survivor incurred large bills, including medical costs along with funeral and burial expenses. The lawsuit indicated that the nursing facility employees failed to protect the victim from elder home neglect while providing substandard care. The victim had lived at the facility for less than three months.

Helia Malpractice Awards and Cases

Illinois Nursing Home Case Filed in Kane County

This deficient practice case was filed in the western suburbs of Illinois after complications were identified by a state investigator in a Helia Healthcare location. A sixteen-year-old man entered the facility for residency after undergoing spinal fusion surgery.

While living there, the patient experienced infections and other issues related to different catheters that were used. His medical condition deteriorated so rapidly that he quickly passed away. The resident was survived by a wife, son, and daughter. His family members claimed that the facility negligently monitored the catheters and that their negligent supervision allowed their loved one's health to deteriorate. They sought compensation for this chain of events that led to the resident's death.

Illinois Nursing Home Lawsuit Brought in Champaign County

This lawsuit was first filed in central Illinois, Champaign County accusing staff members of various misdeeds at a Helia Healthcare location. The complaint reveals that the female resident is the victim of sexual abuse.

The claim alleges that the female resident contracted a sexually transmitted disease from a sexual assault incident(s). Also, in an unrelated event, the lawsuit document alleges that she was injured due to a negligent insertion of a gastrostomy tube. It is unclear who committed the assault.

However, if the improper care happened at the hands of an employee, the facility could face added allegations based upon its screening, hiring, and supervisory processes. As is, the cause of action can set forth a claim for damages related to physical pain, emotional pain, and mental pain as well as long-term changes in her quality of life. Plus, there are also standard set-asides for fees and expenses, especially for medical bills and costs of legal filings.

Illinois Nursing Home Case Filed in DuPage County

A controversy involving home neglect-acquired bedsores arose at a Helia Healthcare location in the suburbs of Chicago. Bedsores can develop when pressure, friction, or shearing tears open the skin. Without proper immediate care, other complications can arise like infection, tissue damage, or bone bruising.

This resident acquired bed sores on both heels that progressed after she arrived at this facility. Staff members in charge of her admittance physical examination did not correctly spot or treat the pressure ulcers. The claim alleged that this failure is partly are fully responsible for her death. The plaintiff's attorneys state that had the nursing home personnel sufficiently prevented or treated the bedsores, she would still be alive and healthy.

Developing a pressure ulcer is a common problem at long-term care facilities. In home abuse cases involving injured victims, plaintiffs often ask for payment to recover their damages related to the pain, suffering, disfigurement, and medical bills that the bedsores create. If death arises, a plaintiff can seek compensation through a wrongful death lawsuit. The compensation may include monies for lost support, lost companionship, and similar losses.

Illinois Nursing Home Lawsuit Brought in Sangamon County

This case involved a failure to ensure that the resident did not fall and injure themselves. Falling in nursing homes or long-term care facilities could be deadly. In this case, the resident tumbled over and suffered broken bones in his face, a hemorrhage, and a fractured spine at the L2/L3 spot.

The following an accident occurred in April. The injury was so severe that in December of that year, the man passed away from his condition. Home neglect attorneys for the man's estate said that the two events were related and filed a lawsuit against the nursing home. Their complaint alleged that the defendant negligently watched over the resident and negligently restrained him.

Consequently, the attorneys argue that the patient suffered physical injuries that pained him, cost him financially, lowered his life expectancy, and eventually took his life. The attorneys sought compensation for these economic (i.e., medical expenses and hospitalization costs) and non-economic (i.e., pain, suffering, emotional trauma) damages. The outcome of this case is yet to be determined.

Helia Healthcare of Belleville Panelized and Loses Medicare Reimbursement

In a summary statement of deficiencies dated February 24, 2020, state investigators determined that the facility failed to provide care to prevent the healing of a resident's pressure ulcer. The investigators from the Illinois Department of Public Health determined that the nursing home's failure to provide proper care affected four residents with bedsores.

Staff members were in charge of treating the resident's unstageable pressure ulcer. They were also required to turn and reposition the patient every two hours and as needed. The investigators found the resident lying in bed for approximately six hours continuously without being repositioned by staff members as required by rules, regulations, and the resident's Plan of Care.

Just a few weeks earlier, on January 9, 2020, the investigators found that the facility failed to provide total offloading of another resident's heels to prevent the development of new decubitus ulcers (bedsore). The nursing home failed to turn and reposition this resident every two hours and as required.

The facility's wound nurse practitioner stated that the staff members failed to follow treatment orders. The resident was utterly dependent on the staff members at the facility for her transfers, bed mobility, and Activities of Daily Living.

On January 16, 2019, and June 14, 2018, Medicare denied reimbursement for services rendered due to a lack of proper care.

When Taking Legal Action Becomes Necessary for Harm at a Helia Nursing Home

The above case filed against Helia Healthcare Services is a common issue when the staff is overworked or inadequately trained. Many nursing home negligence and elder abuse lawsuits involve a failure to provide quality of care or revise a healthcare plan when the needs of the patient evolve. Often, the medical staff, including doctors and nurses, fail in their responsibilities to protect the health and safety concerns of the patient from any type of intentional or unintentional neglect.

Hire a Helia Nursing Home Abuse Attorney

Rosenfeld Injury Lawyers LLC is ready to ensure that you or a family member get the answers you need and the financial compensation you deserve because your loved one is injured at a skilled nursing facility. Should we determine an error occurred through nursing home abuse or neglect, we will swiftly move forward and get all pleadings on file.

Our nursing home abuse and neglect attorneys can help you determine the form of abuse that caused the resident's death or injury. On your behalf, Rosenfeld InjuryLawyers LLC will seek compensatory and punitive damages for physical abuse, psychosocial trauma, verbal assault, or emotional abuse.

As with all of our cases, Jonathan Rosenfeld works on a contingency fee basis where a legal fee is charged only when there is a successful resolution for you. Take advantage of our guarantee of a financial recovery today by calling (888) 424-5757.

Disclaimer: The above inspection findings are take from public sources including the State Department of Health and from Medicare inspection conducted at the facility at least every fifteen months. Rosenfeld Injury Lawyers LLC cannot confirm that the content on this site is the most recent information related to the facilities mentions.

The inspection findings published are not complete. You may find the most up to date information here: or

The deficiencies/citations listed on this page may have been corrected or substantially corrected after the date of the inspection and date of publishing this material. This page is a legal advertisement and a resource of information for visitors. This material is not endorsed by the facility noted or by any governmental agency. Rosenfeld Injury Lawyers LLC does not have any affiliation with the facility.

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