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Heather Health Care Center Ratings & Violations

Heather Health Care Center

Heather Health Care Center is a 173 bed nursing home located in Cook County, Illinois at:

Heather Health Care Center
15600 South Honore St.
Harvey, IL 60426 

Data from the state nursing home indicates that the patients admitted into the Heather Health Care Center are taken in for independent care and supervision due to the following health related situations:

  • Alzheimer Disease
  • Blood Disorders
  • Endocrine/Metabolic
  • Circulatory System
  • Respiratory System
  • Digestive System
  • Genitourinary System Disorders
  • Skin Disorders
  • Musculo-Skeletal Disorders
  • Mental Illness
  • Nervous System
  • Other Medical Conditions

Disquieting Discoveries Regarding Patient Care at Heather Health Care Center

Data gotten from the surveys conducted by the Illinois Department of Health and other inspection agencies including ProPublica, show that some patients were victims to negligence and both physical and verbal abuse while been admitted at the Heather Health Care Center. At Rosenfeld Injury Lawyers LLC, we reviewed the survey data from ProPublica and found the following situation that can be construed as nursing home negligence:

  • Failure to protect residents from abuse: “On 2/23/11 at 1:35 PM, E11 (CNA) was observed providing direct care for R2. R2 had wasted urine from the urinal in the bed. E11 was observed to enter R2’s room, and pushed R2 on his right side. E11 was observed failing to explain to R2 what E11 was about to do, failed to draw the privacy curtains or close the door prior to removing R2’s top bed covers and exposing R2’s buttocks. E11 was further observed to roughly roll the incontinent pad from under R2. E11 obtained a wash basin and towel from the bathroom and began to vigorously scrub R2’s buttocks area. R2 screamed out in a loud voice “Oh, that’s hurting me” during the course of the care. E11 stated “Well, I have to clean you up.” R2 began moaning and making facial grimaces. Then E11 was observed to pull the soiled linens from under R2 very roughly. R2 continued to scream out as he jerked from side to side “Have mercy on me.” E11 gave no further explanations to R2 as she exited the room with the soiled linens. R2 stated when interviewed after receiving care that “They throw me around in here. When I complaint they don’t listen. I want to get out of here, I was in a nursing home years ago but was never treated so roughly like I’m treated here.” R2 stated that he was in pain and the nurse call light was pulled. E11 stated in an interview following providing care. E11 was interviewed concerning the verbal responses and rough handling of R2. E11 responded “Oh well”.”
  • Failure to follow abuse protocol: “On 2-23-2011 at 1:05 PM, R10 was observed propelling self in a wheelchair very slowly down the hallway from the dining room very slowly. R10 stated to the surveyor that she needed some help from the
    staff to get to her room. E10 (nurse aide), when asked if someone could assist R10 to her room stated in response “I’m busy with someone else“. At 1:30 PM on 2/23/11, R10 requested to have assistance to go to the bathroom. E10 was observed to enter the room and assist R10 to the bathroom. E10 stated to the surveyor that R10 had recently returned from the hospital and was a little weak but that R10 could do things for herself. R10 dropped her head. R10 stated when interviewed at this time “They take a long time to answer the call light, and this is a long hallway to push back and forth from, I need help. They don’t listen and tell me that I can do things by myself.” R10 stated to the surveyor that what E10 stated was upsetting to R10. During an abuse interview with E10 (nurse aide), on 2/23/11 at 3:00 PM, “Verbal abuse was when you yell and scream at a resident, mental abuse is when you hurt someone mentally, like punishing them.” On 2-24-2011 at 9:40 AM, E10 was observed on the unit providing direct resident care. On 2-24-2011 at 12:20 PM E10 was observed assisting E13 (nurse aide) to provide care for R2. E1 (administrator) stated when interviewed on 2/24/11 at 10:00 AM, that it is the facility’s policy that when a staff member has an allegation of mistreatment/abuse leveled against them, the staff member is sent home until an investigation into the allegation has been completed. E1 was made aware by the survey team that E10 had been observed on the unit providing resident care.”
  • Failure to ensure proper care to residents with Gastronomy tube feedings: “On 2-24-2011 at 12:20 PM R2 stated to E7 that his bed was wet. E13 and E10 (nurse aide) entered the room and lowered the head of R2’s bed and began to roll R2 while changing the linens. Surveyor observed that R2’s head of the bed was in the flat position with [MEDICATION NAME] 1.2 tube feeding infusing at 120 cc per hour. On 2-25-2011 at 3:15 P.M. E 7 (nurse) was interviewed and stated that the tube feeding should be turned off by the nurse before the head of the bed is lowered to prevent aspiration.”

Experienced Nursing Home Attorneys Harvey, IL

Rosenfeld Injury Lawyers LLC provide experienced, nursing home attorneys to the residents of Illinois, who have cause to believe that your loved one has been subjected to any form of abuse and neglect while been admitted into the Heather Health Care Center or any other nursing home in Illinois. We provide our professional services to individuals who have experienced any of the following situations due to neglect:

  • Bed Sores / Pressure Pores
  • Repeated Falls
  • Dropped Patients
  • Fractures
  • Verbal Abuse
  • Medication Errors
  • Physical Abuse
  • Patient Wandering
  • Wrongful Death

Worried about Your loved one? Why not give Our Attorneys a Call (888) 424-5757 Today

If your loved one has been a subject to any of the above cases of negligence at the Heather Healthcare Center, do not keep the pain and frustration to yourself. You can seek legal counsel to evaluate your options or you can initiate a live chat with any of our representatives.

Call the numbers on your screen (888) 424-5757 for a quick consultation with a nursing home attorney at no cost for we charge the vulnerable and injured nothing till you get the justice you rightly deserve.

Disclaimer: The above inspection findings are take from public sources including the State Department of Health and from Medicare inspection conducted at the facility at least every fifteen months. Rosenfeld Injury Lawyers LLC cannot confirm that the content on this site is the most recent information related to the facilities mentions.

The inspection findings published are not complete. You may find the most up to date information here: or

The deficiencies/citations listed on this page may have been corrected or substantially corrected after the date of the inspection and date of publishing this material. This page is a legal advertisement and a resource of information for visitors. This material is not endorsed by the facility noted or by any governmental agency. Rosenfeld Injury Lawyers LLC does not have any affiliation with the facility.

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