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Heartland of Peoria Ratings & Violations

Searching for a nursing facility that provides a safe and loving environment can be gut-wrenching for adult children of an elderly parent in need of skilled nursing care. While there are many ethical and safe nursing facilities, many others have serious ongoing problems that often results in the abuse, neglect or mistreatment of its residents. Sadly, the Peoria nursing home abuse attorneys at Rosenfeld Injury Lawyers LLC have represented many victimized residents in nursing facilities all across Illinois.

Our dedicated attorneys serve as advocates and legal representatives to Illinois nursing home residents in an effort to protect their rights and maintain their dignity and respect. This includes publishing the most up-to-date publicly available information regarding opened investigations, policy violations, lack of quality care, safety concerns and filed complaints against assisted-living facilities, rehab centers and nursing home statewide. This data can be invaluable when deciding where to place a loved one in a nursing home.

Heartland of Peoria

Heartland of Peoria is a 144-bed skilled nursing facility providing medical services and post-hospital care to residents of Peoria and the counties of Tazewell/Peoria and Illinois. The facility is located at:

5600 Glenn Elm Dr.
Peoria, IL 61614
(309) 693-8777

The center also provides specialized care for numerous serious medical conditions including:

  • Stroke
  • Post-cardiac surgeries and heart disease
  • Orthopedic replacement or injury
  • Complex wound care
  • Neuromuscular disease
  • Oncology care

Nursing Facility Resident Safety Concerns

Every year, federal agencies update star rating summaries on nursing facilities, assisted-living centers and rehabs nationwide. This information is based on evaluations, safety concerns and staffing, and is posted on Currently, Heartland of Peoria maintains an overall one out of five stars, which is much below average when compared to facilities nationwide. This includes two out of five stars for staffing and one out of five stars for both health inspections and quality measures.

The Peoria nursing home neglect attorneys at Rosenfeld Injury Lawyers LLC have found very many complaints, opened investigations, protocol violations and safety concerns involving Heartland of Peoria. Some of these include:

  • Failure to Report or Investigate Allegations of Abuse:

    In a summary statement of deficiencies dated 02/26/2015, a complaint investigation was opened against the facility concerning their failure to “notify the abuse coordinator immediately, notify the State Agency, and notify law enforcement of suspected misappropriation of resident property for [a resident].” This is in response to an incident involving missing property of a resident and the failure to report that incident to the facility’s abuse coordinator who stated “I was not notified immediately about [the resident’s] ring missing. When I was informed I told [a member of the nurses staff] to call the police. I did not report this to the State Agency. The investigation is ongoing. It just slipped my mind’.”

  • Failure to Follow Protocol to Prevent the Spread of Infection Facility-Wide:

    In a summary statement of deficiencies dated 08/05/2014, a complaint investigation was opened against Heartland of Peoria for its failure “to prevent cross contamination during pressure sore treatment for [2 residents].” This is in response to an incident involving a registered nurse and wound care nurse who “cleansed [the resident’s] heel wound. Wearing the same contaminated gloves, [the registered nurse] tore piece off of the collagen matrix sheet and applied the torn piece to the wound bed of [the resident’s] heel.”

  • Failure to Provide an Environment Free of Accidents:

    In a summary statement of deficiencies dated 01/21/2014, a complaint investigation was opened against the facility concerning its failure “to follow the individualized care plan and failed to update the care plan after a fall for [a resident].” This is in response to a resident who requires assistance during transfer who was “found sitting on buttocks side wife’s bed, raised head (area) to the right side of the head noted approximately 5.5 cm – about the size of a golf ball.” The resident’s care plan was updated after the unsupervised event “with an intervention of ‘slippery socks’.”

Peoria Illinois Nursing Home Abuse Attorneys

If you, or your loved one have been abused, mistreated, neglected or financially exploited while residing at Heartland of Peoria or any other nursing facility in Illinois, Rosenfeld Injury Lawyers LLC can provide immediate legal intervention. Our team of Peoria Illinois nursing home abuse attorneys can serve as your advocate and protect your rights.

Contact us today by phone at (888) 424-5757 or through our online chat rooms now so we can discuss your case and evaluate your claim for compensation. We accept all personal injury cases, wrongful death lawsuits and nursing home abuse claims on a contingency fee basis, allowing you to receive immediate legal representation without an upfront fee.

Disclaimer: The above inspection findings are take from public sources including the State Department of Health and from Medicare inspection conducted at the facility at least every fifteen months. Rosenfeld Injury Lawyers LLC cannot confirm that the content on this site is the most recent information related to the facilities mentions.

The inspection findings published are not complete. You may find the most up to date information here: or

The deficiencies/citations listed on this page may have been corrected or substantially corrected after the date of the inspection and date of publishing this material. This page is a legal advertisement and a resource of information for visitors. This material is not endorsed by the facility noted or by any governmental agency. Rosenfeld Injury Lawyers LLC does not have any affiliation with the facility.

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