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Glenlake Terrace Nursing and Rehabilitation Ratings & Violations

Nursing home residents have the right to quality care in a safe environment. Unfortunately, not every nursing facility, assisted living home, and rehabilitation center provides high-quality care. In fact, the Waukegan nursing home abuse attorneys at Rosenfeld Injury Lawyers LLC handle cases where residents of been victimized at the hands of their caregivers in a nursing facility.

Our attorneys remain dedicated to serving every Illinois nursing home resident as their legal advocate to ensure their health and well-being, and to hold those responsible for their harm legally accountable for financial compensation. We publish up-to-date publicly available information that specifies opened investigations, file complaints and safety concerns at nursing facilities statewide. This information is invaluable when deciding which nursing home to place a loved one in need of quality medical care.

Glenlake Terrace Nursing and Rehabilitation

Glenlake Terrace Nursing and Rehabilitation is a 265-bed skilled nursing facility providing medical services to residents of Waukegan and Lake County, Illinois. The facility is located at:

2222 W. 14th St.
Waukegan, IL 60085
(847) 249-2400

Nursing Facility Resident Safety Concern

Every year, the website releases star rating summaries detailing health inspection concerns, staffing problems and filed complaints. Currently, Glenlake Terrace Nursing & Rehabilitation maintains an overall two out of five star rating, which is below national average. This rating includes one out of five stars for health inspections, two out of five stars for quality measures and four out of five stars for staffing.

The Waukegan nursing home neglect attorneys at Rosenfeld Injury Lawyers LLC have found various complaints and open investigations concerning Glenlake Terrace Nursing & Rehabilitation that involve:

  • Failure to Investigate and Report Allegation of Abuse

    In a summary statement of deficiencies dated 11/20/2013, a complaint investigation was open against the facility for its failure to “record, investigate and report an allegation of abuse.” This is in response to an alleged abuse incident involving a resident at the facility in May 2013. The resident “stated that the Respiratory Manager had ‘grabbed him by the chin forcing his head back and then grabbed the trach and pulled it sharply to the left.’ This resulted in being ’unable to swallow without pain for period of 2 weeks after’.” The DON (director of nursing) “stated that she had heard the complaint. The Administrator stated she had not heard of the allegation. [The nurse on duty] “Stated on 11/14/13 ‘this allegation was not investigated’.”

  • Failure to Develop and Implement Abuse and Neglect Policies

    In a summary statement of deficiencies dated 11/05/2014, a complaint investigation was opened against the facility because it “failed to follow their abuse policy to include times in the original allegation and investigation reports.” This affected 12 residents at the facility and is in response to abuse allegations “identified in a pulmonary report dated 10/05/2014. This investigation showed that [the resident] alleged that approximately one week prior, but unsure of the day, a nurse had bumped her arm while assisting her with care.”

    Though the investigation was substantial, the resident’s “incident preliminary investigation sent via fax to the Illinois Department of Public Health (IDPH) on 06/23/2014 showed that in the section of Date, Time, Location, and Circumstances of Alleged Incident it is written “per resident 6/21/14, 3rd FLR Hallway at nurse’s Station.’ It was unclear if this was the date the investigation was reported or if this is the date of the incident.”

  • Failure to Provide Adequate Treatment to Prevent or Heal a Pressure Sore

    In a summary statement of deficiencies dated 10/16/2014 a complaint investigation was opened against the facility because of its failure “to provide the correct mattress for [a resident]” who had been reviewed for pressure ulcer. This is in response to a notation in the resident’s “care plan for pressure ulcer shows that [the resident] requires a low air loss mattress on bed and [the resident] needs assistance to turn and reposition at least every two hours or more often as needed or requested.”

Waukegan Illinois Nursing Home Abuse Attorneys

If you, or loved one, have suffered injury, abuse or neglect while residing at Glenlake Terrace Nursing and Rehabilitation Center, or any other Illinois nursing home, Rosenfeld Injury Lawyers LLC can help. Our season team of Waukegan Illinois nursing home abuse attorneys can intervene on your behalf to stop the negligent actions of your medical staff now. We can provide a variety of legal options to help you recover your financial damages.

We encourage you to contact our law offices today through our online chat rooms or by phone at (888) 424-5757 now. All nursing home abuse, neglect and wrongful death lawsuits are accepted on contingency. This means we provide immediate legal representation without the need of a retainer or upfront fee.

Disclaimer: The above inspection findings are take from public sources including the State Department of Health and from Medicare inspection conducted at the facility at least every fifteen months. Rosenfeld Injury Lawyers LLC cannot confirm that the content on this site is the most recent information related to the facilities mentions.

The inspection findings published are not complete. You may find the most up to date information here: or

The deficiencies/citations listed on this page may have been corrected or substantially corrected after the date of the inspection and date of publishing this material. This page is a legal advertisement and a resource of information for visitors. This material is not endorsed by the facility noted or by any governmental agency. Rosenfeld Injury Lawyers LLC does not have any affiliation with the facility.

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