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Garden Center Services Ratings & Violations

Garden Center Services Without proper precautions, every resident in Illinois long-term care home is susceptible to communicable diseases and the spread of infection. Because of that, the Nursing Staff, Direct Service Persons, and other employees must follow procedures and protocols to avoid exposure to viruses, bacteria, and infections. Unfortunately, not all homes take the necessary precautions, which can be extremely detrimental to the health, well-being and quality of life of all residents. Rosenfeld Injury Lawyers LLC represent residents of Illinois long-term care homes like Garden Center Services who have unnecessarily suffered harm through the spread of infection.

Garden Center Services

This LTC Facility is a 15-certified-bed Center providing services to residents of Burbank and Cook County, Illinois. The ‘for profit’ Long-Term Care Home is located at:

8345 S. Austin Ave.
Burbank, IL 60459
(708) 637-0054

Burbank Long Term Care Home Resident Safety Concerns

The Illinois state government LTC home regulatory agency routinely updates their statewide nursing facility database system and post the results on the Illinois Department of Public Health (IDPH – website. The data contains a historical list of filed complaints, safety concerns, opened investigations, health violations, incident inquiries and dangerous hazards of every facility in every county.

The Cook County neglect attorneys at Rosenfeld Injury Lawyers LLC have reviewed many health violations, safety concerns and deficiencies at this long-term care home including:

  • Failure to Develop, Implement, and Enforce an Individual Program Plan (IPP) That Includes a Communication Goal

    In a summary statement of deficiencies dated 03/23/2016, a notation was made by a state investigator concerning the facility's failure to "ensure a Communication Goal was implemented for [a non-verbal resident].” The deficient practice was first noted in the state investigator’s findings after reviewing a 65-year-old female resident’s records revealing a diagnosis of Severe Intellectual Retardation. The resident “uses a wheelchair for mobility and needs staff assistance for many of her activities of daily living [...and] mainly moves her wheelchair in feed herself.”

    The state investigator noted that the resident “has a Behavior Plan for aggression and self-injurious behavior.” Per the resident’s February 2016 Behavior Support Plan the resident “is able to communicate her needs and wants through some vocalizations, gestures, facial expressions…” Sometimes, when the resident is frustrated, “she has difficulty communicating what has upset her and what might help.”

    An observation was made of the resident between 4:00 PM and 5:30 PM on 03/21/2016 when the resident “attempted multiple times to communicate with the surveyor by gestures and garbled vocalizations. The staff was able to figure out what she wanted and interpreted her conversation.” However, the resident “did not have a communication device.”

    As a part of the investigation, it was noted that the resident’s “record lacked a communication goal. During an interview conducted just after noon on 03/22/2016, the facility’s Quality Intellectual Disabilities Professional (QIDP) said that the resident “does not have a speech/communication assessment, nor does she have a communication goal [...and said that the resident] could probably benefit from a plan to help her communicate.”

  • Failure to Follow Procedures and Protocols to Prevent the Spread of Infection throughout the Facility

    In a summary statement of deficiencies dated 03/23/2016, an Illinois state surveyor noted the facility’s failure to “assure Direct Service Persons (DSPs) implement the use of appropriate protective and preventive health and hygiene measures when clients are sneezing and coughing.”

    The state investigator made observations “during the breakfast meal on 03/22/2016 at 6:50 AM to 8:50 AM.” At specific times during the meal, one resident “caught in the air without covering her mouth while sitting at the table with" three other residents. Another resident sneezed “into her left hand and wiped it her clothing while sitting at the breakfast table with" two other residents.” A third resident “needs and wiped his nose and mouth with both hands and continued eating and participating in the family-style dining room.”

    Another resident “coughed and wiped his mouth and nose with his left hand [...and] then wiped his hands on the living room sitting chair.” A fifth resident “sneezed in her hand, moderate amount of nasal drainage was wiped away by [her] onto her clothing [...and] continued with the series of sneezing and coughing into her hand and continued to eat her breakfast and touched several surfaces without handwashing such as the kitchen table, kitchen chair, her clothing, and her lunch bag."

    The investigator noted that two DSP employees “were both present during the above and did not direct the above’s residents to hand wash, hand sanitizer, or instruct on appropriate protection and preventative measures during sneezing and coughing to prevent communicable diseases.”

Burbank Illinois Nursing Home Abuse Lawyers

If your loved one has suffered harm while residing at Garden Center Services, call the Rosenfeld Injury Lawyers LLC law firm now. Our reputable Burbank attorneys working on your behalf can successfully resolve your mistreatment or abuse victim case against the Illinois long-term care home, staff members, and employees who caused your loved one harm.

We encourage you to contact our Cook County abuse law offices by calling (888) 424-5757 today to schedule your free, comprehensive recompense case review. Make no upfront payment for our services because our legal services are paid only after we have successfully resolved your case through a negotiated settlement or successful jury trial.


Disclaimer: The above inspection findings are take from public sources including the State Department of Health and from Medicare inspection conducted at the facility at least every fifteen months. Rosenfeld Injury Lawyers LLC cannot confirm that the content on this site is the most recent information related to the facilities mentions.

The inspection findings published are not complete. You may find the most up to date information here: or

The deficiencies/citations listed on this page may have been corrected or substantially corrected after the date of the inspection and date of publishing this material. This page is a legal advertisement and a resource of information for visitors. This material is not endorsed by the facility noted or by any governmental agency. Rosenfeld Injury Lawyers LLC does not have any affiliation with the facility.

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