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Frankfort Healthcare and Rehabilitation Center Ratings & Violations

Frankfort Healthcare and Rehabilitation CenterAny time there is a change in an Illinois nursing home patient’s medical or physical condition, the nursing staff is required to notify their physician immediately. This action ensures that the resident receives the highest level of medical care, especially during an emergency situation. Unfortunately, not every nursing facility provides adequate training to the nursing staff to ensure they follow these procedures and protocols. Typically, a failure in notifying the physician is often to the detriment of the patient’s health and well-being.

Rosenfeld Injury Lawyers LLC have represented residents who were injured after receiving substandard care at Illinois nursing facilities like Frankfort Healthcare and Rehabilitation Center.

Frankfort Healthcare and Rehabilitation Center

This Center is a 57-certified-bed ‘for-profit’ Nursing Home providing services and cares to residents of West Frankfort and Franklin County, Illinois. The Medicare/Medicaid-approved facility is located at:

2500 East St. Louis Street
West Frankfort, Il 62896
(618) 932-3236

As a part of the Helia Health Care System, Frankfort Health Care and Rehabilitation Center provides long-term care solutions, rehabilitative services, and skilled nursing care. Additional services include:

  • Fracture care
  • Advance respiratory services
  • Cardiac care
  • Amputation care
  • Neuromuscular disorder care
  • Pain management
  • Nutritional support
  • IV therapy
  • Advanced Wound Care
  • Postoperative wound care
  • Tracheostomy care
  • Enteral nutrition

West Frankfort Nursing Home Resident Safety Concerns

The state of Illinois and the federal government regularly update their nursing home database system with complete details of every health violation, filed complaint, safety concern and opened investigation. The search results can be found on numerous sites including

Currently, Frankfort Healthcare and Rehabilitation Center maintains an overall three out of five available star rating in the Medicare star rating summary system compared to all other nursing homes nationwide. This includes five out of five stars for quality measures and two out of five stars for both staffing concerns and health inspections. The Franklin County nursing home neglect attorneys at Rosenfeld Injury Lawyers LLC have found various safety concerns, violations and deficiencies at this nursing facility that include:

  • Failure to Notify a Physician of a Change in Resident’s Condition Including a Decline in Their Health or Injury

    In a summary statement of deficiencies dated 03/16/2016, a complaint investigation was opened against the facility for its failure to "notify the physician of a change in condition, ineffective medication and follow policy and procedures. These failures affect three residents.”

    The deficient practice was first noted in the state investigator’s findings that a Power of Attorney (POA) stated at 10:00 AM on 02/24/2016 that the resident “had been admitted to the facility after a hospital stay for Transient Cerebral Ischemic Attack [TIA].” The POA stated that the resident “has very specific symptoms that consist of “teeth gnashing together, left arm pain and weakness, twitching and jumping in her arms and legs.”

    The POA stated that the resident “had the symptoms happen during a physical therapy session on 02/18/2016 [...and stated that the resident] had told the therapist that she [the resident] was concerned because [she] knows these are her symptoms of a TIA or stroke.” The POA stated, “as far she knew the therapist never relate the incident to the nursing staff and it was not taking care of or addressed when it happened because the therapist did not communicate with the nursing staff.”

    The POA also stated that she “had asked to speak with the Registered Nurse on 02/19/2016 about the incident and to make sure [the resident’s concerns were] addressed and the doctor was made aware.” The request to speak to the Registered Nurse took two hours. During the discussion, the POA was told by the Registered Nurse that “if there were any issues that [they] needed to tell the nursing staff … the Certified Nursing Assistant and Therapist get busy and forget to let nursing know if something happens.”

    The Registered Nurse also told the resident and the POA that “TIA’s are no big deal but would monitor and send [the resident] to the emergency room with necessary” and never stated if the resident “should be monitored if there was an issue.” The state investigator noted that the actions by the staff and administration failed to follow the facility’s February 2013 Change of Condition Policy that reads in part:

    “The staff person who first notices the change reports a resident’s change in condition immediately to the licensed nurse…”

    “The resident’s primary care physician… will be notified immediately of any changes in the resident’s physical or medical condition…”

West Frankfort Illinois Nursing Home Abuse Lawyers

If your loved one is suffering from neglect or mistreatment as a resident at Frankfort Healthcare and Rehabilitation Center, Rosenfeld Injury Lawyers LLC can help immediately. Our West Frankfort respected, knowledgeable attorneys offer legal representation to patients with cases that involve neglect, abuse, and mistreatment happening in Illinois nursing homes.

We urge you to contact our Franklin County elder abuse law office today at (888) 424-5757 to schedule your free, no obligation case evaluation. No upfront retainers or fees are required because we accept every wrongful death lawsuit, personal injury case and nursing home abuse/neglect claim for compensation on contingency. This means we are paid for our fees only after we have negotiated an out of court settlement on your behalf or have won your case at trial.


Disclaimer: The above inspection findings are take from public sources including the State Department of Health and from Medicare inspection conducted at the facility at least every fifteen months. Rosenfeld Injury Lawyers LLC cannot confirm that the content on this site is the most recent information related to the facilities mentions.

The inspection findings published are not complete. You may find the most up to date information here: or

The deficiencies/citations listed on this page may have been corrected or substantially corrected after the date of the inspection and date of publishing this material. This page is a legal advertisement and a resource of information for visitors. This material is not endorsed by the facility noted or by any governmental agency. Rosenfeld Injury Lawyers LLC does not have any affiliation with the facility.

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