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Attorneys for Patients Mistreated at Exceptional Care

Exceptional Care is a 56 bed nursing home located in Cook County, Illinois at:

Exceptional Care
5701 W. 79th Street
Burbank, IL 60459
Telephone: 708-499-5400
Website: not available

According to state nursing home data, the patients at Exceptional Care are primarily admitted for the care relating to the following areas:

  • Alzheimer Disease
  • Neoplasms
  • Endocrine/Metabolic
  • Blood Disorders
  • Nervous System
  • Circulatory System
  • Respiratory System
  • Musculo-Skeletal Disorders

Concerning Findings Regarding Patient Care At Exceptional Care

According to data from nursing home surveys conducted by the Illinois Department of Health other agencies, there have been numerous episodes of poor patient care at Exceptional Care which can be construed as nursing home negligence. Our nursing home attorneys reviewed data compiled by ProPublica and found the following conditions that can be construed as nursing home negligence:

  • Failure to implement strategies to minimize recurrent falls with injuries: “R9 had 3 falls and 3 documented near falls within a three month period. The falls occurred on the following dates: 3/19/11 at 11:25 AM, R9 was found lying on the floor mat beside his bed. R9 sustained a skin tear to his nose. On 5/6/11 at 11:08 AM, R9 was ambulating in the dining room and tripped over his foot and fell . R9 sustained redness and bruising to the right eye. There was no revision to the care plan and no new interventions documented in R9’s clinical record. On 5/27/11 at 1:45 PM, the facility’s Falls Report noted that R9 was ambulating in the hallway, going to the exit door, lost his balance and fell . On 7/15/11 at 9:10 AM, E3 (Nurse) stated that R9 exited the west door of the facility on 5/27/11 and fell on to his right side. R9 scraped his right hand, right forearm, right knee, right shin and had a laceration to the right eyebrow. E3 said, E9 (Restorative Aide) found R9 and she, E3 came soon after. E3 said, the exit door is alarmed and R9 often goes to the door and when the alarm sounds, staff know that he is attempting to leave the building. On 7/15/11 at 9:20 AM, E9 stated on the day of the fall,
    when she heard the exit door alarm go off, she immediately ran out of the office. E9 said R9 had left through the door tripped, fell (outside) and hit his head. R9 was admitted to the hospital with [DIAGNOSES REDACTED]. E9 stated that when she went to find R9, there were no other staff in sight at that time, which is why she had to use her phone to call for help. This lack of supervision and lack of updating of R9’s plan of care for falls resulted in R9 exiting the building, falling and sustaining injuries with resultant hospitalization.”
  • Failure to assess and identify the development of skin breakdown and implement aggressive measures to promote healing of skin ulcers: “R1 is incontinent of bowel and bladder and wears incontinence briefs at all times. R1 has a history of a [MEDICAL CONDITION] facility-acquired Pressure ulcer to the right buttock, per record review. On 7/12/11 at 6:45 am during the initial tour, R1 was observed lying awake in bed. R1 complained that his incontinence brief had been changed only once during the night. E13 (CNA) gave incontinence care to E1 and the brief was dry. There were many reddened areas on both buttocks and one small area of broken skin was noted on the upper left buttock. The reddened areas were 4 to 5 inches below the open area. The skin breakdown was pointed out to E13 and E9 (CNA). E13 applied Barrier ointment to the area. On 7/13/11 at 11:00 am E3 (wound care nurse) stated that she was not aware of R1’s skin breakdown. During inspection of the wound at 11:30 am, E3 agreed that the skin on the left buttock was a small, open area. She also stated, he (R1) scratches his buttocks. E3 stated that R1’s skin is inspected by the CNAs during each incontinent care, but she had not been informed of the open area as she should have been. E3 later provided a physician order [REDACTED]. ”
  • Failure to provide engaging activities for residents: “During group interview on 7/13/11 at 10:30AM R2, R4, R5, R8, R12, R15, R16, R17, R18 & R19 complained that the activities lacked the following: Activities are not age appropriate, arts and crafts only involves coloring books, activities are not what the residents would like, and the facility does not provide any outdoor activities or outings off facility grounds. On 7/14/11 at 10:20 AM in the dining room, the coffee club activity was taking place. During this activity E4 and E7 (Certified Nurses Aide) were talking amongst them with limited interaction with R1, R4, R8, R9, R11, R20, R134 through R147, except to ask if they wanted a cup of coffee. At 10:30, E5 and E7 (Certified Nurses Aids) were observed discussing what was on TV with no inclusion of R1, R4, R8, R9, R11 R13, R20 and R134 through R147. R20 was noted with her head lying on the table throughout the activity with no prompting by staff or attempt to include her in the activity. “
  • Failure to place nurse call buttons within reach of residents: “On 5/29/12 during the initial tour, R12 was in bed in room [ROOM NUMBER], with the call button on the floor underneath the bed. In room [ROOM NUMBER], R4 was in bed, with the call button on the floor beside the night stand, E3 (Charge Nurse) was then contacted and informed of the call buttons not being within the reach of the residents. In room [ROOM NUMBER], R2 was in bed with the call button hanging on the wall, R2 has special needs and requires a specialized button that is triggered by a slight touch. E3 acknowledged by placing the button within reach of R2, R4 and R12. ”

Burbank, IL Professional Nursing Home Attorneys

The Illinois Nursing Home Attorneys at Rosenfeld Injury Lawyers LLC represent families and individuals who have suffered an episode of abuse or neglect during an admission to a facility. Many of our nursing home lawsuits involve the following situations:

  • Bed Sores / Pressure Pores
  • Repeated Falls
  • Dropped Patients
  • Fractures
  • Medication Errors
  • Physical Abuse
  • Patient Wandering
  • Wrongful Death

Concerned about a loved one? Take the first step today.

If your loved one has been abused or neglected during an admission to Exceptional Care, or a different skilled nursing facility in Illinois, you should contact an attorney to determine your legal rights. Our nursing home lawyers have experience getting superior results for all types of cases. Put our team to work for your family and get the results that you deserve. All of our initial consultations are free and we never charge a fee without a recovery for you. Talk to an experienced lawyer today (888) 424-5757

Disclaimer: The above inspection findings are take from public sources including the State Department of Health and from Medicare inspection conducted at the facility at least every fifteen months. Rosenfeld Injury Lawyers LLC cannot confirm that the content on this site is the most recent information related to the facilities mentions.

The inspection findings published are not complete. You may find the most up to date information here: or

The deficiencies/citations listed on this page may have been corrected or substantially corrected after the date of the inspection and date of publishing this material. This page is a legal advertisement and a resource of information for visitors. This material is not endorsed by the facility noted or by any governmental agency. Rosenfeld Injury Lawyers LLC does not have any affiliation with the facility.

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