Eastview Terrace Ratings & Violations
Nursing home residents are some of the most vulnerable members of society who are often victimized by abuse, neglect or mistreatment by their caregivers and other residents at the facility. In many incidences, the abuse goes unreported out of the resident’s fear of retaliation. Sadly, the Sullivan elder abuse attorneys at Rosenfeld Injury Lawyers LLC have represented many nursing home residents who have suffered serious harm and injury by the nursing staff in charge of providing them care.
Neglect or intentional actions can cause serious harm to an elder. Often times, the resident is subjected to physical assault, including punching, hitting, slapping, burning, beating, pinching or verbal assault including humiliation, shaming and yelling.
Eastview Terrace is a 63-certified bed Medicare/Medicaid-participating for-profit nursing facility providing services to residents of Sullivan and Moultrie County Illinois. The facility is located at:
100 Eastview Pl.
Sullivan, IL 61951
As a part of the Petersen Health Quality Group, the facility also provides Alzheimer’s care, memory care, skilled nursing care, respite care, hospice and their Pathways Rehabilitation Program.
Sullivan Nursing Home Resident Safety Concerns
Throughout the year, federal and state nursing home regulatory agencies routinely update their databases to provide information on opened investigations, filed complaints, safety concerns, and health violations at every facility nationwide. The data is uploaded to various websites including Medicare.gov as a comparative tool for families to use when needing to locate the ideal nursing facility in their community that provides the highest level of care.
Currently, Eastview Terrace maintains an overall one out of five available stars through the national star rating summary system. This includes one out of five stars for quality measures, staffing issues and health concerns. Our Sullivan nursing home neglect attorneys have located numerous safety concerns with this facility. Two of those concerns involve:
- Failure to Only Hire Individuals with No Legal History of Abuse, Neglect or Mistreatment of Residents and Failure to Report and Investigate Any Act or Report of Abuse, Neglect or Mistreatment
In a summary statement of deficiencies dated 11/20/2015, a complaint investigation against the facility was opened for its failure to "recognize and immediately report allegations of abuse, neglect, and mistreatment to the Administrator which allowed an alleged perpetrator continued access to residents.” While the deficient practice by the nursing staff and Administrator at Eastview Terrace directly affected five residents “this failure has the potential to affect all 53 residents residing in the facility.”
The failure was first noted at 1:45 PM on 11/18/2015 when a resident at the facility stated that a Certified Nursing Assistant (CNA) “is very rude to residents. [The resident stated that the CNA] is impatient, raises his voice, and does not give good care to the residents in the facility.” The resident also stated that the Certified Nursing Assistant yelled at the resident “once and is very hateful [...and stated] that nurses and other CNAs have witnessed [the alleged CNA perpetrator’s] actions but nothing has been done to correct the problem.”
A second resident was interviewed 15 minutes earlier at 1:30 PM and said that they have “experienced and witnessed [that Certified Nursing Assistant] being rude, abrupt, yelling, cursing, and being impatient with residents in the facility [...and] stated that hearing and seeing residents being treated that way causes [the resident] a lot of stress [… making them feel like they want] to move to a different facility because of it [...and] there are often nurses around who have heard and seen how [the abusive CNA] treats residents.”
An interview conducted by the state investigator with a Licensed Practical Nurse (LPN) at 1217 on 11/18/2015 revealed that “she has received many complaints over the past months about [the abusive Certified Nursing Assistant] from different residents [… stating that] the CNA seems to be very impatient with the resident’s when he cares for them.”
- Failure of the Facility to Develop, Implement, and Enforce Policies That Prevent Mistreatment, Neglect or Abuse of Residents
In a summary statement of deficiencies dated 11/20/2015, a notation was made during an annual licensure and certification survey by a state investigator concerning the facility's failure to "operationalize their Abuse Prevention Policy by failing to recognize and report an allegation of abuse, neglect and mistreatment immediately to the Administrator, which resulted in a failure to remove the alleged perpetrator from the facility. This failure has the potential to affect all 53 residents who reside in the facility.”
The state investigator interviewed the facility’s Administrator 3:15 PM on 11/18/2015 who stated that “she had not been told by staff the residents were making accusations regarding [the abusive Certified Nursing Assistant’s] care.” The investigator noted that the actions of the Administrator and nursing staff at Eastview Terrace violates the facility’s 11/11/2011 Abuse Prevention Policy that states in part that “Employees are required to immediately report any occurrences of potential/alleged mistreatment, neglect and abuse of residents they observe, hear about, or suspect to supervisor and the Administrator.”
Sullivan Illinois Nursing Home Abuse Lawyers
If you suspect your loved one has suffered injury through physical, verbal or mental abuse, mistreatment or neglect while residing at any Illinois nursing facility Including Eastview Terrace, Rosenfeld Injury Lawyers LLC can provide immediate legal intervention. Our team of dedicated Moultrie County elder abuse attorneys can assist you in building a case to obtain the financial compensation you deserve.
We encourage you to contact our Sullivan nursing home neglect law firm today by calling (888) 424-5757. We accept all personal injury claims for compensation on contingency, so no upfront fees are required.