Medicare, Medicaid and other nursing home regulatory authorities enforce rules and regulations on reporting any sign or allegation of abuse, mistreatment or injury of unknown origin. The facility is to thoroughly investigate every allegation or suspicion of mistreatment including unwitnessed injuries to ensure that the resident remains safe throughout the process. Any failure to do so could make the nursing home, Administrator and nursing staff legally liable. Unfortunately, the Crestwood elder abuse attorneys at Rosenfeld Injury Lawyers have handled many cases where the facility failed to follow established procedures and protocols after a resident suffered an injury of unknown origin.Crestwood Terrace Nursing Center
Crestwood Terrace Nursing Center is a 126-certified bed for-profit Medicaid-accepting nursing facility providing services to residents of Crestwood and Cook County, Illinois. The facility is located at:
13301 S. Central Ave.Crestwood Nursing Home Resident Safety Concerns
Crestwood, Illinois 60445
Many families look for information on online nursing home websites before placing a loved one in a nursing facility to ensure they receive a high level of hygiene and health care. Because of that, the state of Illinois and the federal government routinely update their databases to reflect the complete history of all health violations, safety concerns, opened investigations, and filed complaints. The results can be found on Medicare.gov.
Currently, Crestwood Terrace Nursing Center maintains an overall two out of five available star rating in the national star rating summary system. This includes five out of five stars for quality measures, two out of five stars for health inspections and one out of five stars for staffing issues. Our Crestwood nursing home neglect attorneys have found numerous complaints and safety concerns involving this facility that include:
- Failure to Initiate an Abuse Investigation and Failed to Report the Incident to the Proper Authorities as Required by Law
In a summary statement of deficiencies dated 03/26/2015, the state investigator noted the facility’s failure to “initiate an abuse investigation and failed to report to the IDPH (Illinois Department of Public Health) an incident associated with an injury of unknown origin resulting in a bruise and discolored eye [involving a resident at the facility] reviewed for abuse.”
The state investigator conducted an interview with the resident at 11:15 AM on 03/25/2015 “in the conference room, [...and] observed [the resident] had a purplish yellowish discoloration, fading bruising to the left eye.” In response to what happened, the resident replied: “I fell.”
As a part of the investigation, the surveyor reviewed the resident’s documents and noted an incident report regarding the resident’s “discoloration to the left eye. It was noted in the Progress Notes that on 03/21/2015, [the resident] had a ‘black eye to the left eye’.” However, the investigator noted that “the facility did not complete and abuse investigation. On 03/25/2015 at 3:15 PM, during a daily status meeting, [the facility’s Administrator] reported that the Illinois Department of Health was not notified regarding the incident because she thought the incident was not a serious incident.” The Administrator also stated that “the incident was not witnessed.” The investigator noted that the actions of the Administrator and nursing staff at Crestwood Terrace nursing Center That failed to follow the facility’s Abuse Policy that reads in part:
“All incidences of abuse, and neglect or injuries of an unknown source must be reported immediately to the Administrator… [...and] must be reported to I DPH immediately but not later than 24 hours after forming the suspicion.”
- Failure to Develop, Implement, and Enforce a Policy That Prevents Mistreatment, Neglect or Abuse of Residents
In a summary statement of deficiencies dated 08/27/2015, a notation was made during an annual licensure and certification survey by a state investigator concerning the facility's failure to "ensure that policy was followed regarding investigation/reporting for [a resident at the facility] reviewed for abuse.” In addition, the state investigator noted the facility’s failure “to ensure that policy was followed regarding screening of [another resident].”
The state investigator reviewed the facility’s 07/17/2015 Incident Report that indicated that a resident “was found to have an abrasion and bruise to her right ear.” The resident stated, “the injury happened from rolling out of her bed.” In response, the resident “was sent to the hospital emergency room for evaluation / treatment and return the same day with two steri-trips to her left ear. The initial investigation report of this occurrence was faxed to the State Agency that morning at 7:02 AM”. The final report arrived at 11:30 AM on 07/24/2015.
The Administrator was interviewed by the state agency at 9:25 AM on 08/25/2015 and stated that the “facility faxes initial reports of incident occurrences to the State Agency within two hours [...and] the Final Investigative Report should be faxed to the State Agency within five days.” However, the investigator noted that it took eight days to fax the final incident investigation report to the State Agency.
If your loved one has been injured, mistreated or has died prematurely due to the negligence of the nursing staff at any Illinois nursing facility, including Crestwood Terrace, Nursing Center Rosenfeld Injury Lawyers can help. Our Cook County elder abuse attorneys can work on your behalf to ensure your family receives the financial recovery they deserve for your loved one’s harm.
No upfront fees are required because we accept all personal injury claims on contingency. contact our Crestwood Illinois nursing home abuse law firm in (888) 424-5757 today for free, full case review.