Country Club Terrace Ratings & Violations
Many families must place a loved one in a long-term care home to ensure they receive the highest level of care and ongoing supervision, especially individuals suffering from a developmental disability. Unfortunately, not all facilities provide a high level of care or follow procedures and protocols that maintain the resident’s dignity and respect of individuality. Rosenfeld Injury Lawyers LLC represent victims of abuse, neglect, and mistreatment who reside in Illinois intermediate and long-term care (LTC) homes like Country Club Terrace.
Country Club Terrace
This Facility is a ‘for profit’ Center providing services to residents of Country Club Hills and Cook County, Illinois. The 16-certified-bed Home is located at:
4900 West 183rd Street
Country Club Hills, Illinois 60478
Country Club Hills Care Home Resident Safety Concerns
Families can download statistics from the Illinois Department of Public Health (IDPH – ltc.dph.illinois.gov) to view a comprehensive historical list of all health violations, safety concerns, filed complaints, incident inquiries, and opened investigations of every facility statewide. The information can be used to determine the level of health and hygiene care each community long-term care facility provides its residents.
The Cook County neglect attorneys at Rosenfeld Injury Lawyers LLC have found many health violations, safety concerns and deficiencies at this long-term care home including:
- Failure to Implement Safeguards to Ensure a Resident Maintains Their Dignity
In a summary statement of deficiencies dated 03/18/2016, the state agency surveyor noted the facility’s failure to “ensure that sufficient safeguards were developed and implemented to address [a client’s] behaviors of food stealing, eating from the garbage and eating off the floor and tables."
The deficient practice was first noted in the state investigator’s findings after reviewing a resident’s incident reports documenting incidents that occurred between 11/18/2015 to 03/16/2016. The investigator noted that there were several incidences occurring between that time frame including:
- On 11/18/2015, the resident “was caught in the bathroom eating out of the garbage by another staff." The documenter stated that the resident “needs to be watched at all times [with a] one-on-one when going to the bathroom.”
- On 11/24/2015, the resident “asked to go to the bathroom. On her way back, she went to another consumer’s lunch bag stole a sandwich he had.” The documenter stated that the resident “has to be watched at all times so she can identify the positive behaviors from the negative ones. Maybe a one-on-one when she goes to the bathroom.”
- On 12/02/2015, while at lunch, the resident was “eating celery before [her caregiver set out her lunch.] She said the lady gave it to her. I told her the lady was not staff and to throw it away. She refused, so [the caregiver] through it out because [they weren’t] sure where she got it from." While assisting other clients, a facility supervisor and the documenter saw the resident “go into the garbage for the celery." It was noted that a “one on one is needed for [the resident]. A new program on eating behavior."
- On 12/07/2015 the resident “was told to go to the gym for music day. On the way there, [the resident] stopped at another line and was stealing out of another [resident’s] lunch bag." The documenter said that the resident needs to be told all about her behavior" in the staff needs to “watch her more. A one-on-one is needed.”
The documenter noted that on the morning of 12/19/2015, the resident “was eating off the floor" and later that morning the resident took “an apple sauce.” Six days later on 12/25/2015, a bag of popcorn was missing and when the resident was asked if she took it, she said “no.” However, the observer noted that the resident’s “fingertips were yellow and around her mouth….”
Other incidences occurred on 12/29/2015, 01/10/2016, 01/25/2016, 02/07/2016, 02/09/2016, 02/11/2016, 02/22/2016, 02/25/2016, 03/03/2016, and on 03/06/2016. The state investigator reviewed the four dates noted on the resident’s Behavior Assessment Form “for the months of November through February" which revealed “food stealing behavior data for [incidents that occurred] in the facility and at the day training site. The report revealed that there was “a total food stealing behavior for the year 2015 [at 15 incidents] in the facility and 62 [incidents] at the day training site.”
The resident’s April 2015 Behavior Management Program states “when [the resident] takes food from another consumer or from the refrigerator at the facility without permission, especially after one verbal prompt has been given, staff will implement the following procedures…” However, the surveyor “could not find any reactive strategies for incidents that occurred at the day training site.”
An interview was conducted with the facility’s Qualified Intellectual Disabilities Professional (QIDP) who stated that the resident “is currently not on any special supervision.”
Country Club Hills Illinois Nursing Home Abuse Lawyers
If you believe your loved one was neglected, abused or mistreated while residing as a patient at Country Club Terrace, call Rosenfeld Injury Lawyers LLC now. Our reputable Country Club Hills attorneys working can successfully resolve your abuse, neglect or mistreatment victim case against those who caused your loved one harm.
We urge you to contact our Cook County elder abuse law office today at (888) 424-5757 to schedule your free, no-obligation comprehensive recompense claim evaluation. Make no upfront payment for our services because our legal fees are paid only after we have successfully resolved your case.