Client Bills of Rights
Treating clients well and with respect, it part of the culture at Rosenfeld Injury Lawyers LLC. Every attorney, secretary, paralegal and clerk is instilled with the philosophy that the needs of each client need to be put first in every situation.
We are keenly aware that our good reputation is dependent upon providing quality representation and excellent client service.
As a client of Rosenfeld Injury Lawyers LLC you have the right to the following:
- Treatment with respect, dignity and compassion regardless of your race, religion, gender or sexual orientation.
- Regular updates on your case.
- Access to your attorney to discuss your case.
- Honest feedback about your case—be it good or bad.
- Quality legal representation where your needs are put first.
- Fair legal fees for the work provided
- Copies of all materials from your case file at your request.
- Make decisions about your case.
We believe that when the above principals are followed, success ensues.
We are proud of the fact that we continually receive calls and referrals from clients we have served in the past. While the facts of their case and settlement figures may be a distant memory, they still remember that our office treated them well.