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Arden Courts of Palos Heights Ratings & Violations

Every Illinois long-term care (LTC) dementia care patient deserves the right to be respected by caregivers, residents, visitors, and family members. Unfortunately, not every LTC home trains their nursing staff adequately to ensure the patient receives the highest level of nursing care and hygiene assistance. Rosenfeld Injury Lawyers LLC provide legal services to injured and abused patients residing at Illinois long-term care centers like Arden Courts of Palos Heights.

Arden Courts of Palos Heights

This facility is a 56-certified-bed ‘for profit’ LTC Home providing services and cares to residents of Palos Heights and Cook County, Illinois. The Sheltered Care Center is located at:

7880 W. College Dr.
Palos Heights, IL 60463
(708) 361-8070

Palos Heights LTC Home Resident Safety Concerns

Information on every nursing home in the state can be viewed on government-operated database websites including the Illinois Department of Public Health []. These regulatory agencies routinely update the list of safety concerns, incident inquiries, health violations, filed complaints and opened investigations on facilities statewide. The Cook County abuse and neglect attorneys at Rosenfeld Injury Lawyers LLC have reviewed numerous deficiencies and safety concerns at every long-term care homes in Illinois.

Nursing Care or Residential Care?

Families can place a loved one in a facility that provides nursing care and/or residential care depending on the general health of the dementia patient and the level of services they require. The type of services that the individual will need will be highly dependent on their level of general health. This is because each dementia patient is different where some individuals have significant health issues that are dementia-related, whereas other individuals with dementia suffer from another medical problem, like a stroke.

Some families choose a residential facility that assists the patient with personal care including eating, dressing, bathing, washing and ADL (activities of daily living). Most of these residential care facilities are facilitated by staff members with specialized training in providing dementia care.

In addition to offering 24-hour skilled nursing care, nursing homes also assist with personal care and toileting necessities. These homes are typically staffed with Registered Nurses, Licensed Practical Nurses, and Certified Nursing Assistant.

Locating a care home in the community is not always easy. This is because most nursing homes don’t offer specific dementia care. Typically, a social worker or doctor can provide valuable advice on the kinds of centers that are best suited for dementia patients. The family should visit multiple Homes before deciding. Before choosing, it is essential to review the facility’s most recent state survey inspection report to determine the level of safety concerns, health hazards and problems with the Home, documented by state surveyors and investigators.

Individualized Care Plan

The level of care provided to every individual residing in a Dementia Care Center must be determined and documented in an individualized Care Plan. An effective plan will summarize the type of care the staff must provide to maintain and boost the unique strengths of the dementia patient and the level of support and interventions required to ensure their quality of life.

Every staff member providing the resident care must receive proper training and how to provide a standard of care suitable for dementia patients. The training well given the tools, skills and encouragement they need to understand the difficulties and challenges in communicating with the patient suffering from dementia.

The individual’s privacy and dignity must be respected every minute of the day. This includes supporting the individual’s religious beliefs and individual cultural views and ways of living. Some patients are comfortable being addressed by their first name, where others require a more formal salutation when the staff is providing cares and services. At every stage of the progressing disease, it is essential that the staff treat the patient as an adult and always remain courteous.

The patient has the right to expect his or her caregivers to attempt to comprehend how they feel and offer support instead of ignoring them during the progressing stages of the disease. It is essential that the staff chat with the patient while assisting his or her with physical tasks including bathing, toileting, dressing, and eating.

The Right to Choose

Even though the individual may be losing their capacity to make competent decisions, they never lose the right to choose the level of care they receive every day they reside in the facility. This means the resident has the right to choose food, activities, and clothing along with expressing their likes and dislikes. The staff should provide appropriate assistance and support in helping the resident make the decision that serves the patient’s best interest.

Palos Heights Illinois Nursing Home Abuse Lawyers

If you have your suspicions that your loved one is being neglected or abused while residing at Arden Courts of Palos Heights, call Rosenfeld Injury Lawyers LLC to stop the mistreatment now. Our knowledgeable Palos Heights attorneys can offer legal assistance on your behalf to ensure your case for financial compensation is successfully resolved against all parties who caused your loved one harm.

We encourage you to contact our Cook County elder abuse law offices by calling (888) 424-5757 today to schedule your complimentary initial case evaluation. We accept every nursing home abuse and neglect claim for compensation through contingency fee arrangements.


Disclaimer: The above inspection findings are take from public sources including the State Department of Health and from Medicare inspection conducted at the facility at least every fifteen months. Rosenfeld Injury Lawyers LLC cannot confirm that the content on this site is the most recent information related to the facilities mentions.

The inspection findings published are not complete. You may find the most up to date information here: or

The deficiencies/citations listed on this page may have been corrected or substantially corrected after the date of the inspection and date of publishing this material. This page is a legal advertisement and a resource of information for visitors. This material is not endorsed by the facility noted or by any governmental agency. Rosenfeld Injury Lawyers LLC does not have any affiliation with the facility.

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